Renewal by Andersen-Order Entry Clerk Job at Renewal by Anderson
Job description
Renewal by Andersen - Order Entry Clerk
Renewal by Andersen of St. Louis is a division of Andersen Corporation - the largest and most recognized window brand in the United States. We are the company's exclusive start-to-finish window and patio door replacement team. We have received numerous awards several years running including BBB Award of Excellence, BBB Torch Award, and have an A+ Rating from the BBB.
If you are highly motivated, customer focused and a team player, we want YOU!
Responsibilities:
- Build and form and maintain relationships with clients.
- Deliver world class customer service to clients.
- Monitor and manage all customer issues and strive for customer satisfaction.
- Take inbound and make outbound calls from customers and route to appropriate parties when needed.
- Manage renewal by Andersen's Google online presence through surveys and reviews as well as other tools.
- Work closely with customers to ensure a smooth and pleasant experience.
- Follow up with customers when issues arise to make sure they have effectively been remedied.
Qualifications:
- Must be well spoken.
- Must be a people person and have a very calm and understanding demeanor.
- Must have an ability to de-escalate and calm a situation through patience, empathy and understanding.
- Customer service experience 1 year.
- Understanding and ability to achieve metric goals set by management.
What we have to offer you!
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Accidental Death and Dismemberment (AD&D) Insurance
- Employment Assistance Program (EAP)
- Short- and Long-Term Disability
- Paid Time Off (PTO)
- Paid Holidays
- Retirement Plan (401K)
- Commuter Benefits Program
- Adoption Assistance Program
- Training and Development Courses
- Marketplace Perks/Shopping Discounts
- Bonuses
We value integrity and quality if you share these values and are a talented professional with a demonstrated track record of success, we're interested in hearing from you to assess your fit with our high-energy and success-oriented team!
Job Type: Full-time
Salary: $18.00 - $20.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Maryland Heights, MO 63043: Reliably commute or planning to relocate before starting work (Required)
Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.