RELIEF SHELTER ADVOCATE

WHO WE ARE –

Since 1903, YWCA Spokane has been helping women and children overcome social, economic, and personal barriers in order to accomplish their goals and achieve healthier and more fulfilling lives.

Today, areas of focus include supporting victims of intimate partner domestic violence, promoting early childhood education, and fostering the economic advancement of women. In addition to providing free, confidential, and trauma-informed programs and services to approximately 15,000 in and around Spokane, YWCA is focused on confronting racial and social justice issues impacting our clients and our community. Every day, we work to reduce poverty and homelessness, provide economic opportunity, and assist those with limited incomes who are impacted by gender-based inequities and violence.

To learn more visit ywcaspokane.org/our-impact.

BENEFITS OF BEING A YWCA SPOKANE TEAM MEMBER -

Compensation for this role:

Starting Pay: $18 per hour plus a $5.00/hr. night shift differential

Work Status: Hours are as needed, non-exempt.

Schedule: There are many different shifts available as this is a 24/7 facility.

WHAT WE ARE LOOKING FOR –

This position’s primary function is to provide crisis intervention, advocacy and support services to victims and children of domestic violence in a confidential, residential setting and on our crisis line.

WHAT YOU’LL BE DOING –

This position’s primary responsibilities include;

• Serve as a relief residential advocate at a shelter facility for victims of domestic violence and their dependents.
• Provide individual crisis-oriented advocacy, intervention and safety planning.
• Provide support services and supportive listening as requested.
• Maintain resident files, in accordance with the YWCA standards, along with standards established by various funding agencies, all the while documenting referrals. Records must be complete.
• Support quality assurance and evaluation of services as required.
• Observe all program requirements for confidentiality and privilege communication.
• Perform screenings and intake paperwork of survivors which includes explaining the shelter rules and guidelines.
• Provide a healthy environment for survivors and dependents by ensuring all residents understand and adhere to shelters rules and guidelines.
• Supervise resident’s household tasks, distributes food, clothing, linens and personal items to shelter clients.
• Maintain shelter security and contact emergency personnel as needed.
• Attend appropriate YWCA and community meetings, attends training sessions on group facilitation and other relevant issues.
• Responsible for answering 24-hour crisis/referral hotline.

WHAT YOU WILL BRING TO THIS POSTION –

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

• High school diploma or GED required.
• Candidate that can work nights and weekends are preferred.
• 1 years working with survivors of domestic violence preferred.
• Must maintain 20 hours of ongoing training on domestic violence issues annually.
• YWCA Spokane values a diverse workplace and strongly encourages women, communities of color, LGBTQ+ individuals, people with disabilities, foreign-born residents, veterans, and survivors of domestic violence to apply.

Competencies:

• Demonstrates understanding and acceptance of mission, values, goals, and objectives of YWCA and its programs.
• Works and interacts effectively with colleagues, administrators, clients and community partners; contributing to and fostering a climate of mutual understanding and appreciation.
• Promotes the welfare and best interests of our clients and team members at all times.
• Able to work independently in an efficient and productive manner.
• Models professional decorum and mutual respect in all interactions.
• Demonstrates reliability and continuous improvement.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Working with survivors of intimate partner domestic violence may increase exposure to secondary trauma.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is occasionally active and may require standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work will be performed in both inside and outside environments.

HOW TO APPLY

If you meet the qualifications of this position, please apply by submitting your RESUME and COVER LETTER to ywca_housing@ywcaspokane. org. We can’t wait to learn more about you!

YWCA Spokane is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• Employee assistance program

Work Location: In person

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