Primary purpose is to assist the health care and administrative team of a medical office, in order to provide optimum health care to the patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following clinical and administrative areas.

• Assists with ensuring compliance with ADA requirements and standards. Assists with collection and aggregation of required data for the program.
• Assists with ADA Recognition Application.
• Plans, organizes, and conducts dietetic education for patients.
• Develops and implements a nutritional plan based on an assessment of nutritional needs.
• Communicates appropriate dietary history and nutritional care data in the clinical record.
• Communicates with clinician regarding patient’s progress and treatment goals
• Maintains collaborative data and reporting to ensure ACH is within guidelines
• Operates within established budget, obtaining approval for expenses as needed
• Participates in community outreach as needed for ACH
• Participates in education of staff and providers as it relates to the Diabetes self management
• Collaboratively interacts with the Practice Administrators in the implementation of policy and procedures within their respective facilities
• Assist in coordinating all diabetes related programs to ensure that consistent materials are distributed to WHSI patients
• Working knowledge of telephone system and telephone protocol
• Participates in quality improvement program for the NCCHCA Diabetes Self-Management Education Program
• Able to successfully interact with people from diverse backgrounds and occupations
• Travels to participating sites. Some trips may require overnight travel.
• Maintains strict confidentiality of patient information and patient records.
• Function as part of a team while being self-motivated and self-directed.
• Other duties as assigned by

SUPERVISORY RESPONSIBILITIES
None at this time
DESIRABLE QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education: Bachelor’s degree in Nutrition or related field required. Current R.D. registration in North Carolina. CDE credentials a plus.
• Experience: Prior chronic disease and/or diabetes self-management patient education. Experience with American Diabetes Association recognized education programs a plus. Community Health Center experiences a plus.
• Other skills: Excellent oral and written communication skills required. Basic computer skills required.
• Excellent work history with proven track record.
• Excellent data entry skills—accuracy is very important.
• Excellent communication skills.
• Ability to pass pre-employment drug test.
• Professional, clean, neat appearance.
• No convictions of serious crimes or felonies.
• Must be willing to travel to other medical sites within Wake Health Services, Inc., to assist other facilities.

COMMUNICATION SKILLS

• Ability to read and comprehend general instructions, correspondence, and memos.
• Ability to read and interpret general business periodicals.
• Ability to write reports and business correspondence.
• Ability to effectively present information and speak before groups of employees and outside consultants and respond to questions/comments from the same.

OTHER NECESSARY SKILLS

• Ability to work independently. Ability to take initiative and be a self-starter.
• Ability to plan and organize workload. Ability to handle very detailed information.
• Ability and flexibility to handle work pressure and work with interruptions.
• Ability to meet work processes deadlines.
• Ability to handle multiple priorities.
• Ability to function as a team player.
• Ability to effectively communicate with employees, patients, vendors, consultants, and auditors.
• Willing to learn and accept responsibility.
• Ability to work flexible hours as needed.
• Ability to interact in a professional manner with employees, patients and vendors.
• Ability to communicate clearly and effectively. Excellent oral, written, and listening skills.
• Ability to secure information from inter-department personnel.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee must be able to sit for long periods of time, stand, walk, and occasionally lift and/or move up to 25 pounds and occasionally roll or move up to 50 pounds. The employee will work on a computer and simultaneously use the telephone and must have good hand/finger dexterity. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

Job Type: Full-time

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