Regional Manager- Youth Sports Job at Soccer Shots COUS
COMPANY PROFILE:Soccer Shots is the leader in youth soccer development for children ages 2-8. Our nationally recognized program offers a high energy, fun, age-appropriate introduction to the wonderful game of soccer. Our innovative curriculum emphasizes both soccer skills and character development. Our goal is simple: to leave a lasting, positive impact on every child we serve.
SOCCER SHOTS DMV: Soccer Shots DC/MD/VA (DMV) was established in 2009 Soccer Shots DMV stretches from Harford Co, MD to Prince William Co, VA. Soccer Shots DMV offices are located in Laurel, MD and Fairfax, VA. Soccer Shots DMV works closely with Soccer Shots Franchising National Headquarters in Middletown, PA.
REPORTS TO: Director of Talent Development & Culture
Benefits/Perks:
OBJECTIVES: To Lead, Manage and Growth the Coaching Department in all aspects of Recruitment, Hiring and Training across our teams in Baltimore, Howard/Anne Arundel/Frederick, Montgomery/Prince George’s/DC, Northern Virginia. This role will be asked to perform the following functions:
Coaching, Training, and Staff Leadership
COMPANY EXPECTATIONS:
COMMITMENTS:
Soccer Shots employees are committed to representing Soccer Shots in a fashion consistent with the company's six Core Values. Compensation is based on performance, and Soccer Shots reserves the right to terminate employment for failure to meet expectations.
PERFORMANCE EVALUATIONS AND REVIEWS:
Benefits/Perks:
- Health Insurance (Medical, Dental, Vision)
- Health Savings Account
- Retirement plan with 3% company match / SIMPLE IRA
- Eligible for quarterly customer satisfaction bonus and bi-annual growth bonus
- 13 PTO Days
- 11 Paid holidays
- Professional development reimbursement
OBJECTIVES: To Lead, Manage and Growth the Coaching Department in all aspects of Recruitment, Hiring and Training across our teams in Baltimore, Howard/Anne Arundel/Frederick, Montgomery/Prince George’s/DC, Northern Virginia. This role will be asked to perform the following functions:
Coaching, Training, and Staff Leadership
- Implement the company’s high standard for coaching, and develop a team of high performing coaches.
- Work with recruitment team to ensure seasonal coaching needs are met
- Partner with Training Team to ensure successful on-boarding and training for new coaches
- Responsible for Managing a Team of Coaching Coordinators and Brand Ambassadors and evaluating the performance and development of the coaching team
- Responsible for ensuring coaches have a positive impact in the organization’s NPS scores
- Create processes for accountability & project management of the Soccer Shots Program schedules and seasonal evaluations on all coaches
- Ensure all coaches complete our training process
- Responsible for creating a culture representative of Soccer Shots Core Values within the team
- Responsible for schedule completion each season
- Appropriately prepare staff needs for upcoming season, and forecast needs for future seasons
- Coach up to 10-15 sessions per week as needed based on business need
- Responsible for planning, preparing, and executing the seasonal coaches meetings
- Work with Director of Talent & Culture in creating and developing processes that enhance the Coaching Department
- Responsible for approving coordinators & coach’s payroll and time off requests
- Collaborate with Human Resources Department to ensure compliance with coaches
- Manage budgets for instructor cost, equipment, gear, and supplies
- Work on forecasting models and opportunities that effectively and economically benefit the business and the staffing needs
- Preparing reports and presenting to Director of Talent and Culture as needed
- Ensuring there is regular upkeep of the department’s tools for recruitment, training & development
- The job description above is a full-time, exempt position requiring a minimum of 40-50 hours of work per week. Your weekly agenda and schedule will be assigned by your supervisor. Many Soccer Shots programs run weeknights & weekends, and availability is paramount. This is a full-time, exempt position. During seasons, expected working hours will vary and will include working on weekends and some weekday evenings.
- For Soccer Shots to be the best run, most popular, and most successful program offered in DC/MD/VA
- For Soccer Shots to have a reputation of excellence. An objective measure of each territory’s reputation for quality will be learned in the Net Promoter Score survey conducted at the end of each season
- To be a Top 10% franchise in participant registration and revenue (in category) and per capita rating and to meet and exceed seasonal and annual enrollment and revenue goals
COMPANY EXPECTATIONS:
- Prompt, reliable, and professional communication—responds immediately to customers (parents, directors, staff), and always responds to supervisor and other Soccer Shots support staff within 24 hours
- Meet weekly, seasonal, and annual timelines and deadlines. Develop systems to stay organized, keep good records, and be efficient with your time
- Meet seasonal performance goals. Go above and beyond company expectations to sell, promote and market our program prior to each season
- Provide excellent customer service
- Adhere to all company policies and represent Soccer Shots with professionalism and integrity
- Hire, train, and manage a staff of coaches who will uphold a standard of excellence and create a positive reputation for Soccer Shots
Soccer Shots employees are committed to representing Soccer Shots in a fashion consistent with the company's six Core Values. Compensation is based on performance, and Soccer Shots reserves the right to terminate employment for failure to meet expectations.
PERFORMANCE EVALUATIONS AND REVIEWS:
- Performance will be reviewed after the first 60 days of employment
- Objectives of the position and company expectations will be reviewed quarterly through a meeting with supervisor
- Passion for the Soccer Shots mission
- Outstanding leadership and customer service skills
- Able to work both in a team environment and independently
- Determination to complete tasks in a timely and organized manner
- Strong written and verbal communication
- Ability to learn fast and work in a fast-paced environment
- Ability to positively represent our brand and Core Values to team members & coaches, business partners, and the public
- Proven ability and confidence to engage with the public
- Attentive to detail
- Able to create, improve, and implement organizational systems and process
- College degree required in a related field
- Minimum 5 years of youth coaching experience
- Minimum 5 years of experience in sports management or a similar field
- Proficient in Microsoft Office Suite & Google Suite
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