Regional Service Specialist

Location: West Chester

Type: Full Time

Minimum Experience: High School or GED, CAMT, EPA, Certification Trade School or Industry Training a Plus. Five years in Multifamily maintenance or similar field.

We are hiring for a Regional Service Specialist for our North Region. Travel areas will include Dublin, Bensalem, Southampton, Willow Grove, and Abington.

Pay & Benefits

$25-$27/hourly, eligible for up to a $1,400 annual travel reimbursement, and benefits. On the 1st of the month, following only 30 days of employment, you will be eligible for:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts for Medical Expenses and Dependent Care
• Short-Term Disability Income Insurance – at no cost!
• Long-Term Disability Income Insurance – at no cost!
• Life Insurance– at no cost!
• 401K plan with 50% match
• Tuition reimbursement
• 20% rent discount at any Berger community – eligible on 1st day of employment!
• $1,000 employee referral rewards
• 15 PTO days, per year
• 1 volunteer time off day, per year
• Paid holidays
• 2 floating holidays

Role & Responsibilities

As the Regional Service Specialist your responsibilities will include:

• Respond quickly and courteously to assigned service requests, troubleshoot, and take the appropriate action to repair and/or restore service within the standards for quality and the timelines that have been established by the company.
• Assist in completing preventative maintenance tasks and inspections as directed by the Divisional Service Director
• Inspect grounds, buildings, and other property amenities as directed by Divisional Service Director
• Plan for and utilize regional resources, equipment, and supplies economically (i.e., obtaining bids/pricing from supply partners, or utilizing tools on multiple sites)
• Provide recommendations to Regional Property Manager and Divisional Service Manager when a supplier partner is needed to perform repairs or replacements.
• Communicate effectively with all team members with an emphasis on regular and ongoing communication with Service Manager and Community Managers at each community within the Region.
• Maintain accurate records in accordance with EPA/OSHA standards for refrigerant
• Report all liability and property incidents to the Regional Property Manager and Divisional Service Director immediately
• Assist with snow removal efforts as needed

About You

You might be a great fit for this role if you have:

• Solid hands-on skills and knowledge of all aspects of maintenance including electrical systems, plumbing, HVAC, appliances, construction, and carpentry
• Effective verbal and written communication skills.
• Ability to safely use small hand tools and power tools
• Ability to stay well organized, detailed, and efficient in a fast-paced environment
• Passion for continuous learning and technical skill development
• Knowledge of OSHA regulations
• Valid state-issued driver's license with safe driving record.

Who We Are

Berger Rental Communities embraces a strong organizational culture that drives a quality living environment for our residents, and a desirable place of employment for our team members. Our dedication to service, caring and results consistently positions us as the top place to work in multifamily across the nation. BRC is a proud equal opportunity employer.

• Rated three years in a row as one of the top ten places to work in multi-family in the nation by the Best Companies Group.
• Ranked #1 in the nation for Customer Service by SatisFacts and ApartmentRatings.com.
  

lKlfgYWOGT