Quotations Specialist - NC Job at Border States Electric

Border States Electric Raleigh, NC 27610

Flexibility Option:
Job Req Id:
27467

Description:
Employee-Owned. Customer-Driven.

This position will report to: Willard E Quillian

Application Deadline: March 10,2023

This position will be located in: Raleigh, NC

This position is posted: Both Internally and Externally

Job Summary
Provides specialized knowledge and skills to enhance the operations of the Quotations. Performs takeoffs of bids and pricing functions. Proactively works with engineers and customers to meet their changing business needs and resolve issues. Develops quotations and requests bid and/or performance bonds for customers within company profit objectives and guidelines. Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.
Responsibilities
Essential Functions

Performs takeoffs of bids and pricing functions that could include products such as motor control centers, motor drives, control components, fixtures, lighting, lamps, dimming systems, switchgear, duct systems, apparatus and specialty equipment.

Utilizes senior level knowledge and experience to make judgment and discretionary decisions to determine what product specifications, applications, and pricing are necessary for a specific project.

Proactively works with engineers and customers to meet their changing business needs and resolve issues.

Provides guidance and may participate in the completion of the quotation process for each assigned project.

Provides customers with timely follows-up on specialized or technical inquiries and requests.

Develops quotations and requests bids for customers within company profit objectives and guidelines.

Provides consistent, responsive, quality service to our customers.

Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.

Coordinates with BSE staff to resolve customer billing issues resulting from errors in the quotations process, pricing, shipping, deliver or other customer service/credit areas.

Maintains an active log of wins/losses for project bids that includes vendors and contractors quoted

Non-essential Functions

Provides input and market intelligence, as required.

May place orders and hold orders on secured projects, prepare submittal drawings, and release hold orders after submittal approval.

May obtain orders and provide sales support for the BSE outside sales force.

May provide guidance in purchasing functions, product evaluations and code descriptions, inventory management, pricing development, and other related services.

Attends sales meetings and training programs, as required.

Participates in sales meetings and trade shows, as needed.

Performs other duties as assigned by supervisor or other designate.

Qualifications

Business or trade degree or the equivalent in work experience.

4+ years of prior customer service, quotation or sales experience with strong knowledge of electrical products and systems preferred.

Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.

Strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), Internet, Email and SAP software preferred.

Skills and Abilities

Strong technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.

Technical ability to read blueprints.

Excellent interpersonal, written and verbal communication, reading, and customer service skills are preferred with the ability to effectively plan and organize.

Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

Lift from Waist:
< than 10 lbs. - Not at all

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Lift from Floor:
< than 10 lbs. - Frequently

10 to 25 lbs. - Frequently

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Carried for Distance:
< than 10 lbs. - Not at all

10 to 25 lbs. - Not at all

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

75 to 100 lbs. - Not at all

100+ lbs. - Not at all

Physical Activity
Frequency at which you would do the following in a typical day:

Sitting (a continuous period of being seated) - Continuously

Standing (for sustained periods of time) - Frequently

Walking (moving about on foot to accomplish tasks) - Frequently

Bending/stooping (downward and forward) - Occasionally

Crawling (moving about on hands and knees or hands and feet) - Not at all

Climbing/Walking Stairs (ascending or descending) - Frequently

Reaching (extending arms in any direction) - Frequently

Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally

Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally

Balancing (maintaining body equilibrium to prevent falling) - Occasionally

Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously

Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally

Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally

Grasping (Applying pressure to an object with the fingers and palm) - Continuously

Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously

Talking (expressing or exchanging ideas by means of the spoken word) - Continuously

Driving (the control and operation of a motor vehicle) - Occasionally

Desk work (work usually performed at a desk) - Continuously

Use of a computer - Continuously

Use of a telephone - Continuously

Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously

Exposure (to adverse weather & temperature conditions) - Occasionally

Travel (travel needed to perform job duties) - Occasionally

Additional Information
This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

Values

As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Mission

Border States provides value to our customers by delivering innovative product and supply chain solutions.

Service Philosophy

We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards

Border States employee-owners are competent, accurate, responsive, and engaged .

Your career

You know the opportunities at Border States are endless. Is this position the next step in your career here? What are you waiting for? Apply today!

Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace


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