About Williams Sonoma - Booneville, MS

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma. Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

In 2021, Williams-Sonoma was recognized as a Great Place to Work ®, an honor which reflects that we are truly a people-first organization. Our operation includes:

• Over 4,000 Full-Time Associates across the Supply Chain
• 15.1M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi, Arizona, and Tennessee totaling 3.9M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi and TennesseeManufacturing facilities located in North Carolina and Mississippi totaling 861k square feet with over 1,500 full-time employees producing approximately $900 million - $1 billion in sales of upholstered furniture3 Sutter Street Upholstery Factories located in North Carolina and Mississippi with over 1,400 FTE’s producing approximately $900 million to $1 Billion in sales of Upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

This position is responsible for managing and coaching a team of associates to meet departmental goals in Quality, Service, Cost and Safety. The person in this role will need to be able to show strong leadership, the ability to address budgetary objectives and the desire to equip their team with the tools needed for success. The Quality Manager will ensure that daily departmental goals are met using a People First philosophy to achieve established objectives in Safety, Service, Quality, and Cost.

The Quality Manager position is located in Booneville, MS.

You’ll be excited about this opportunity because you will....

• Understanding and conveying Key Performance Indicators (KPI), as well as understanding the downstream consequences of missed KPIs
• Communicate effectively, professionally, and confidently with areas of Production, Distribution Centers (DCs) and Hubs, Care Centers, and Merchants
• Understanding the QA processes for the factory and establishing a rapport with the production team and line staff
• Overseeing the execution of daily furniture in-line and final inspections in accordance with Williams-Sonoma, Inc. (WSI) procedures
• Referencing required control samples or documents (Product Data Sheet (PDS) or weekly production schedule) as required
• Using Microsoft Office programs to create reports, analyzing and generating communications to management
• Supporting the Operations Manager with determining staffing levels for departmental functions
• Promoting safety awareness and cultivating the safety culture throughout the company. Ensuring and maintaining a clean and safe work environment; communicating safety topics and conducting safety audits
• Ensuring availability of materials (supplies) and resources to all associates on the team, so they can perform their duties with maximum efficiency and minimal downtime
• Controlling and maintaining steady workflow on the floor by ensuring all functions within the department are staffed with adequate headcount - partnering with Operations Manager by assigning and transferring associates by skillset to balance the flow if necessary
• Ensuring downtime issues including systematic and mechanical are addressed as soon as they arise through the correct channels
• Adopting and endorsing continuous improvement concepts where applicable
• Assisting in root cause analysis on issues pertaining to safety, service, quality, cost
• Developing and implementing solutions to address workflow and efficiency issues, basic time studies and line balancing
• Coordinating projects and associated timelines
• Perform other duties as assigned

Check out some of the required qualifications we are looking for in amazing candidates….

• High School Diploma or Equivalent
• At least 8 years of proven successful leadership work experience in quality for upper end upholstered furniture
• Understanding furniture quality control processes and systems with a strong management or leadership background
• Working knowledge of all operations through production: Fabric Inspection, Cutting, Sewing, Upholstery, Packing and Product Development
• Able to read and understand engineering drawings, sewing notes, and work instructions
• Effective verbal and written communication skills
• Excellent analytical skills and leadership capabilities including ability to train QA inspectors and drive the performance of supervisors and leads
• Must be a team player, have initiative, work under high pressure, and solve complex issues
• Systems savvy, with proven experience interacting with relevant systems and adopting a data-driven approach
• Experience with Microsoft Office Suite, especially Excel
• Ability to lead from the front lines and be hands on (job has very little desk time)

We prefer some of these qualities as well….

• Bachelor's Degree in Business, Operations, Logistics, Supply Chain, Industrial Engineering, or related industry
• At least 6 years of work experience in high volume distribution or manufacturing environment
• Lean/Six Sigma Experience
• Bi-lingual, English and Spanish

Review these physical requirements, as they play a major part in this role….

• Strong eyesight (can use corrective lenses) to distinguish imperfections and distinguish colors and shades

​​​Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit MyWSIBenefits.com

EOE

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Booneville, MS: Reliably commute or planning to relocate before starting work (Required)

Experience:

• leadership in upholstered furniture: 8 years (Required)

Work Location: In person

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