Founded in 1970, East Valley Community Health Center is a Federally Qualified Health Center (FQHC) who's services include providing personalized, affordable, high-quality medical, dental, vision and behavioral health care through a community-based network within the East San Gabriel Valley and Pomona Communities. Our staff practices patient-centered care by serving each patient with a personalized care plan that meets their individual needs. Our patients have access to support services that include, nutrition, health education, case management, pharmacy, lab, and x-ray at our health center locations. East Valley serves the health care needs of uninsured and underserved individuals and families throughout our 8 health center locations.
Our mission is to provide access to excellent health care while engaging and empowering our patients, employees, and partners to improve their well-being and the health of our communities.
Position Purpose:
The Quality Improvement Director is responsible for the oversight of clinical analytics in order to ensure a proactive approach to the improvement of quality of care, patient clinical outcomes and maximization of P4P incentive revenues.
MAJOR POSITION RESPONSIBILITIES AND FUNCTIONS:

• Lead the development and management of a clinical analytics program (IT applications, data analysis, reports and documentation) to support East Valley’s Leadership Team in their decision-making process in regards to clinical quality improvement.

• In collaboration with CMO, ensure QI Plans meet clinical standards of care and achieve the desired outcomes.
• Supervise the overall performance of staff in Quality Improvement Department, including hiring, training, evaluating and implementing performance improvement activities as required.
• Track and trend performance of providers in individual measures, generate required reports for the CMO, CEO and other management Team members as required.
• In collaboration with the CMO and COO, develop PDSA cycles and provide reporting updates.
• In collaboration with the CMO and COO, ensure the progression of achieving Meaningful Use (MU) requirements; providing reporting updates to monitor compliance and developing PDSA cycles when requirements are not satisfied.
• Lead and ensure the progression and maintenance of Patient Centered Medical Home Recognition. Collaborate with COO and CMO to ensure compliance with PCMH measures and develop PDSA cycles as necessary.
• Responsible for developing methods for data collection and extraction through i2iTracks, NextGen, other applications and/or methods.
• Assist care teams in utilizing IT software/applications to meet regulatory and clinical guidelines/standards. Apply leadership tactics to promote user participation, engagement and ownership in the continuous improvement of systems utilization.
• In collaboration with the CMO and COO, design training and technical assistance opportunities that are relevant, impactful, and cost-effective for staff to achieve clinical goals through operational performance improvement.
• Direct the analysis and recommend methodologies for reengineering complex workflows and processes affected by clinical information systems (i.e. i2iTracks, NextGen, Patient Portal…etc.).
• Provide expertise to the Operations team in the identification, development, tactical deployment and maintenance of evidence based best-practice processes to achieve desired QI outcomes.
• Collaborate with the IT team to develop appropriate algorithms, rules, and predictive analytics to continually enhance the value of information provided to users.
• Participate in staff and management meetings as they relate to the QI activities.
• Other duties as assigned.

POSITION REQUIREMENTS AND QUALIFICATIONS:

• Minimum Bachelor's of Science degree in Health Science, Administration, or related field.
• Minimum 3-5 years of progressive experience in Quality Improvement and coordination of health care programs in a healthcare facility, preferably with a federally funded health center.
• Must demonstrate integrity, sound judgment, demonstrated leadership skills, and strong interpersonal and communications skills.
• Demonstrated ability to work independently and as a team member in improving delivery of care to persons with chronic diseases.
• Outstanding skills in data collection, analysis and presentation.
• Strong skill in Microsoft Office software, including use of Excel to create spreadsheets and graphs, and PowerPoint.
• Knowledge of i2i Tracks and NextGen software highly preferred.
• Experience working with disadvantaged populations helpful and knowledge of health disparities highly desired.
• Excellent oral and written communication skills needed, strong organizational ability required.

East Valley offers a competitive salary, excellent benefits to include: medical, dental, vision, and defined contribution retirement plan. You will also enjoy work-life balance with paid time off and paid holidays throughout the year.
Please apply to this position with your current resume.
Principals only. Recruiters, please do not contact this job posting.
EOE is the Law. It is the stated policy of EVCHC to conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Job Type: Full-time

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