Quality Compliance Manager (NY) Job at Green Analytics New York, LLC
APPLICANTS MUST currently live within a reasonable commute of business location. OUT OF AREA candidates and/or those requiring a relocation will NOT be considered.
ABOUT US: Located in Maryland, Pennsylvania, New Jersey, Massachusetts, Virginia, West Virginia, and New York, the Green Analytics’ companies are leaders in cannabis science and technology with significant footprints in laboratory testing and analytics, research and development, genetics, cultivation consulting, environmental swabbing and monitoring, packaging integrity studies, and product development. Our teams, led by highly experienced Ph.D. 's and analytical chemists, hold accuracy, customer service, and rapid turnaround time as our primary commitments to the medical and recreational cannabis cultivators and processors we serve. Potential employees must be comfortable working with/near cannabis related products.
SCHEDULE: Facilities are open 365 days/year, 7 days per week including holidays. Assigned schedule will include work on holidays and may include some weekends.
POSITION SUMMARY: This is an administrative position responsible for creating, enacting, and updating quality and efficiency programs for employees, ensuring that all company standards and governmental regulations for quality in the workplace are met. Works in cooperation with others to ensure compliance with established guidelines, and provides advice on measures designed to maximize productivity, while ensuring maintenance of ISO/IEC 17025 accreditation, and compliance with all legislated quality assurance requirements.
ESSENTIAL FUNCTIONS
- Reviews statistical data to identify quality problems; analyzes data and recommends changes to production processes or quality controls
- Analyzes production records to identify specific problems or trends over time; develops and monitors continuous improvement programs
- Works to eliminate defects; provides for continuous quality improvement processes designed to reduce costs and improve overall quality
- Achieves operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans
- Implements production, productivity, quality, and customer-service standards; identifies and resolves customer complaints
- Provides for proficiency testing, Non-Conformances, CAPAs, change control, vendor qualifications, and document reviews; maintains records related to all such activities
- Maintains and improves product quality through the completion of Management Review action items, training and accreditation activities
- Documents evidence, determines operational and performance qualifications, writes and updates quality assurance procedures
- Acts as liaison with assessment representatives on matters related to the accreditation process for state and other oversight requirements
- Provides for the periodic auditing of laboratory operations; documents all matters related to legislated compliance programs
- Completes other product, company, system, compliance, accreditation, surveillance and external audits; determines system improvements; and implements change as needed
- Validates quality processes by establishing product specifications and quality attributes, and measuring production
- Administers QA document management systems, change control systems, and training management systems, and provides staff training for QMS related activities
- Oversees method validation and data in quality assurance documentation; aids in the investigation and resolution of nonconforming events
- Performs similar work in support of regulatory driven requirements for the facility, environment, including general health and safety regulations and day-to-day administration
- Communicates on a regular basis with Accreditation Body and State Regulatory Agencies regarding ongoing requirements including Proficiency Testing, Round-Robin Testing, inspections, and assessments
- May also be called upon to perform the same or similar duties at other laboratory facilities, and for other job-related duties as assigned
POSITION REQUIREMENTS:
General Knowledge/Abilities
- Ability to fluently speak and read the English language along with understanding and following both written and verbal direction
- Ability to function independently, have personal integrity, flexibility and the ability to work effectively with fellow employees
- Analytical and numerical skills: ability to perform mathematical calculations in different units of measurement
- Ability to use concepts such as fractions, percentages, and ratios; demonstrated abilities in troubleshooting and problem-solving
- Basic knowledge of modern office practices and use of Microsoft Office Suite for Word and Excel
- Demonstrated practice of constructive problem-solving and the confidence to challenge and be challenged to achieve the best strategies and solutions
- Experience in driving tasks and meeting deadlines; accountable for the completion of assigned goals and objectives
- Ability to build relationships to strengthen partnerships with a focus on customer service
- Ability to perform physically demanding work such as moving and lifting equipment, standing for long periods of time, etc.
Experience, Education, Licenses/Certifications
- Bachelor’s degree in Chemistry or a related field from an accredited college
- Comprehensive knowledge of legislated quality assurance and ISO 17025 requirements
- Proven hand-on experience as a Quality Manager or other similar position
- Customer service or customer-facing experience and analytical laboratory experience preferred
SUPERVISORY RESPONSIBILITIES: None
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
Application Question(s):
- Do you currently live in/near Pearl River, NY?
Education:
- Bachelor's (Required)
Experience:
- ISO Regulatory: 2 years (Preferred)
- Laboratory: 2 years (Preferred)
Work Location: In person
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