Quality Assurance Specialist Job at Sysazzle Inc.
Job Title: Quality Assurance Specialist
Duration: 6+ Months Contract
Location: East Hartford, CT, 06108, USA
Description:
Position Objective: Reporting to the Quality Assurance Supervisor, the Quality Assurance Specialist is responsible to conduct quality reviews of the various functional areas, identify trends or issues that are occurring, always with a focus on continual improvement. Qualified candidates will bring forward innovative strategies for continuous quality improvements.
Primary Duties and Responsibilities:
- Demonstrate an ability to learn and understand the processes for all of the functional areas in order to perform quality reviews across all functional areas.
- Meet performance standards for Quality, maintaining a quality score of 96% or higher and an “Approved” challenge percentage under 5 in a monthly basis based on challenges received.
- Conduct objective concise quality assessments.
- Meet the productivity standards for each of the functional areas.
- Maintain a strong understanding of all functional areas and serve as a source of expert knowledge of the program and functional areas.
- Update the quality monitoring data management system to compile and track assessment information.
- Assist to implement and maintain quality processes, practices and measures for front line assurance activities and an increasing awareness for quality controls.
- Perform administration tasks as needed by the business and to support key objectives of the Quality Team
- Contribute toward improvement of current processes.
- Track and ensure staff return quality assessments requiring corrections.
- Support other departments as needed
- All other duties as assigned
Job Types: Full-time, Contract
Salary: $20.50 per hour
Schedule:
- 8 hour shift
Work Location: One location
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