The Quality Assurance Analyst I role is to write test plans, perform test execution, and track defects using the defined QA tools, processes, and methodology. The QA Analyst I will apply analytical and problem-solving skills to help validate processes through careful testing in order to maximize the benefit of business investments in initiatives.

Remote position with occasional travel into the PTC.

Essential Functions

To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request a reasonable accommodation, notify Human Resources or the manager who oversees the position.

Operational:

• Adhere to established Patterson QA standards for Quality Assurance Process and Methodology.

• Collaborate with Software Engineers regarding feature design.

• Analyze design documents to create test plans per project.

• Create quality test plan documentation that can be reviewed and utilized for other QA resources to direct test execution.

• Execute test scenarios using existing documentation.

• Create and execute test plans and scripts that will determine optimal application performance according to specifications, in partnership with Level II and III QA Analysts.

• Perform issue tracking, reporting and resolution of issues found during testing.

• Provide regular status as directed throughout the release cycle to the appropriate leadership and Development team members.

• For regulated products, will follow regulatory requirements for software development/testing and provide needed documentation.

• Performs other duties as assigned.

Required Qualifications

• Associate’s degree with emphasis on Computer Science, IT or related QA field or equivalent software experience, Bachelor’s degree preferred.

• Experience in quality assurance and testing applications preferred.

• Strong interpersonal, written, and oral communication skills.

• Exercise best judgment on identifying the severity of issues.

• Showcase a professional attitude and respect for processes and procedures.

• Strong customer service orientation.

• Ability to present ideas in user-friendly language.

• Highly self-motivated and directed, with keen attention to detail.

• Proven analytical and problem-solving abilities.

• Able to effectively prioritize tasks in a high-pressure environment.

• Experience working in a team-oriented, collaborative environment.

• Knowledge of Patterson Products a plus.