QUALIFICATIONS:
Required:

• High School graduate or high school certificate of equivalency (GED)
• Minimum of 2.5 GPA
• Registered and takes at least 6 hours
• Excellent customer service

Preferred:

• Experience with Microsoft Office 365 products
• Experience working with people from diverse backgrounds

Additional Eligibility Requirements:

• N/A

Classification:

• Non-exempt

Position Type & Work Schedule:

• Part-time position
• Eight to twelve hours per week, depending on one’s class schedule

Knowledge, Skills and Abilities:

• Communicate effectively
• Able to communicate with diverse populations effectively
• Experience with Microsoft Office 365 products
• Excellent customer service skills Ability to be organized
• Able to multi-task
• Maintain confidentiality of personal and sensitive information
• Attention to detail
• Flexibility

Work Environment:

• Residence Halls

Physical Demands:

• Possibly light lifting, assembling, and setting up for programs and events

Travel:

• N/A

Note:

• Residence Halls on the main campus in Yuma
• No benefits

SUMMARY OF FUNCTION:
The Front Desk Attendants are responsible for providing excellent customer service to residents and visitors to the Residence Halls. Included are greetings, receiving IDs from visitors, checking those visitors into a database to maintain an accurate account of who is in the buildings, and answering questions. In addition, provide clerical assistance, and maintain compliance with FERPA regulations, and all AWC policies and procedures.

TYPICAL DUTIES:
Serve Students. Greet and communicate with students to answer questions, disseminate or explain information specifically about Residential Life services, and address complaints to appropriate staff.

Assure all guests and visitors properly check in when entering the residence halls.

Perform related clerical duties as assigned utilizing office equipment such as computers and multi-line phones, while being alert to student traffic.

Understand all College and Residential Life policies and be responsible for the enforcement of them. Report all potential emergencies including maintenance issues and students of concern according to proper protocols.

Ensure accurate record keeping of desk activities/issues through Microsoft Office 365 products.

Participate in training and staff meetings as scheduled.

Assist in the set-up of programming and activities in and around the residence halls.

Support and participate in strategic planning initiatives and performs other duties as assigned.

CLOSING DATE:
Position will remain open until a suitable candidate is found.

ADDRESS INQUIRIES TO:
Arizona Western College
Human Resources
Phone: (928) 344-7505 / FAX: (928) 317-6001 / TTY: (928) 344-7629
Email: Human.Resources@azwestern.edu

APPLICATION PROCEDURE:
The following materials must be uploaded at the time of application. Any materials submitted via e-mail, fax, or mail will not be accepted. Applications missing any of the below requirements will be considered incomplete and will not be reviewed.
1. Completed application
2. Resume