POSITION TITLE: PT PRP Program Manager
REPORTS TO: Clinical Supervisor
DEPARTMENT: Psychiatric Rehabilitation Program (PRP)

Job Description:Responsible for organizing program services and support to ensure that clients needs are being met through strengthening their decision-making skills, personal and professional growth and navigating resources in the community through the assistance of their Rehabilitation Coordinator

Requirement: Bachelors Degree with a minimum of 2 years direct care experience working with youth and adults with a mental health diagnosis.

Specific Duties:

• Directs the day to day operation and administration of the program, in accordance with program goals and objectives; oversees program coordination and logistics; prepares necessary reports; resolves problems and makes changes to accommodate changing priorities and needs
• Communicates regularly with Rehab Coordinators as well as clinicians/clinical supervisors as needed, to ensure clinical documentation is completed and any barriers to completion are noted and addressed
• Assists in the creation and implementation of administrative deadlines for client documentation
• Monitors timely submission of documentation
• Facilitate training on SOP as needed
• Process and manage client authorizations
• Assess productivity of PRP staff
• Reviews schedule of clients weekly to monitor billable and non-billable submissions and assists coordinators with addressing barriers to submissions
• Assists in streamlining the flow of communication from administrative to PRP employees
• Development of a sense of team through training and ongoing supervision, support and evaluate PRP staff, including disciplinary actions when needed
• Conducts monthly supervision with the coordinators.

*

• Other duties as assigned.

Unspecific Duties:

• Ensures coordination and delivery of services and support to Rehab Coordinators
• Assess program documentation ensuring submission in a timely manner, maintaining effective communication
• Generate productivity reports
• Educates direct care staff on how to provide therapeutic services that correlate with the goals identified in the IRP
• Collects and analyzes program data and participates in evaluating program effectiveness; identifies problems and makes changes within guidelines, or recommends major changes.
• Manages tasks assigned.

Attend Leadership Meetings

• Present Updates
• Staff/Program/Regulatory Concerns
• Share Ideas
• Discuss Rehab Coordinators productivity and weekly report with leadership team

Experience:

• At least 2 years with experience in psychiatric rehabilitation programs or mental health related services.
• Shall be knowledgeable of COMAR and CARF regulations applicable to the program
• Knowledge of and ability to work with persons of diverse backgrounds
• Solution Focused

Education:

• Bachelors (Required) (Preferred Social Work, Counseling, Administration/Leadership )

LANGUAGE SKILLS

Ability to respond to common inquiries or complaints from clients, regulatory agencies, or members of the community. Ability to effectively present information to management and/or Boards of Directors.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

Job Type: Part-time

Pay: $18.50 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible schedule
• Professional development assistance

COVID-19 considerations:
Providing telehealth service during COVID-19

Education:

• Bachelor's (Required)

Work Location: Hybrid remote in Towson, MD 21286

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