FLSA: Exempt/Overtime Ineligible

Benefits: Eligible

Hours Per Week: 40/Full-time

Location: Manhattan (E54, E61, E77, E92)

Base Office: 351 E 61 Street New York, NY 10065

Official Job Title: Residence Director - Inclusionary Housing

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our ten different departments are staffed by experts who help over 305,000 clients each year and advocate on behalf of all needy New Yorkers. Our programs range from 100% affordable housing at 21 locations to our family violence program to Holocaust survivor assistance to senior programming to crisis intervention to the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites and JCCs provide services directly in neighborhoods across New York.

Position Summary:

The Residence Director will oversee all aspects of the designated property’s daily operations, ensure safe living conditions for residents and a positive work environment for staff. The Residence Director is responsible for ensuring the building and its operations comply with all relevant laws, regulations, funder requirements and maintaining an environment of respect and service, while ensuring that tenants abide by the house rules and lease terms. The Residence Director covers four buildings in Manhattan with 112 apartments in total.

Principal Responsibilities:

• Oversee daily operations of designated residential buildings, maintain properties to expected standards.
• Quickly address issues with the property or tenants.
• Ensure compliance with all city, state, federal and funder regulations.
• Ensure compliance with LIHTC regulations/certifications as appropriate.
• Supervise Superintendent and Porter.
• Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled.
• Conduct tenant meetings.
• Coordinate major repairs with Co-Managing Director of Housing.
• Ensure timely and proper documentation of procurement of supplies and services.
• ECB, NYFD, DOB, Criminal Court, Civil Court attendance as needed.
• Provide conflict resolution.
• Prepare End of Month reporting.
• Additional responsibilities as required.

Competencies:

• Knowledge of management policies and procedures, particularly as they pertain to property management.
• Knowledge of Microsoft Office sufficient to generate documents, create and use spreadsheets and manage e-mail and appointments.
• Knowledge of laws and standards that apply to property management, such as Fair Housing Laws, Landlord-Tenant Law, OSHA Standards, local and state building codes.
• Basic knowledge of building maintenance, fire prevention and liability reduction principles.
• Knowledge of basic office practices, procedures, and equipment.
• Knowledge of the agencies that provide assistance and services to residents, including some knowledge of eligibility requirements.
• Knowledge of mathematics sufficient to perform calculations required for summarizing rent collections, making deposits, and for rent adjustments.
• Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
• Ability to communicate verbally and in writing.
• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.
• Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements.
• Skilled in analyzing situations to identify problems and offer possible solutions.
• Skilled in communicating with all types of people in a wide variety of situations.

Skill and Education:

• Bachelor's degree in Management, Business Administration, Social Science area, or related field.
• Minimum of 3- 5 years’ experience in Property Management (preferably, some in public and/or subsidized housing) and experience involving public contact preferred.

Physical Demands:

Special Requirements:

• Must be able to travel between all 4 designated residential properties.
• Knowledge of Department of Building(DOB) rules and regulations that apply to property management.
• Knowledge of computers sufficient to use a building operations management system.

Compensation: $70,000 - $82,500 per year

Benefits: Major medical, dental, vision, and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave, and holidays.