Project Team Manager

We are looking for an enthusiastic Project Team Manager to join our team!

About the Role

This position is responsible for the overall success of the project. The Project Manager is involved in complex custom projects during the sales / quoting phase and follows it through to the collection of cash after installation. You will also coordinate all projects between the customer, sales, manufacturing, engineering, and third-party OEM equipment being installed. Involvement in this role is strong as you will be the singular point of contact for the customer from the data meeting, through the end of the warranty.

• Participates in the pre-order / sales process for complex custom orders
• Participates in applicable demos and pre-sale conversations with the customer
• Informs customer of progress with both verbal and written communications. Ensures that the customer understands their responsibilities and those of Mark Andy, Inc.
• Responsible for the accuracy of all aspects of the press build, testing, install, training, and support through warranty.
• Lead the Customer Experience team to resolution for all needs and projects associated with the customer and their press.
• Prepares and maintains a project plan and design schedule including relevant dates, responsibilities, and completion records.
• Travels to customer sites to present project proposals
• Oversees the design approach and conducts regular project review meetings to establish responsibilities, review commitments, review requirements, and monitor and communicate progress.
• Documents all conclusions and planned actions of meetings by issuing timely detailed meeting minutes, to include conclusions, action plans, responsibilities, and dates.
• Supports all operating functions to ensure successful completion of the project by regular and timely follow-up of progress, communicating any problems to appropriate functional management as is needed.
• Maintains contact with customer and field service during the installation portion of the project.
• Keeps service informed of progress with backorders. Assures that customer exceptions are recorded, and a plan of action prepared. Helps to ensure that final payments are made in a timely manner.
• Accepts and completes other duties as assigned by director.

Qualifications and Skills Required

The ideal candidate will have a minimum of 6 years of experience in the related field, preferably in printing and manufacturing. The ability to understand printing and engineering terms and designs is required. Strong communication skills both verbally and written is also a must to understand and deliver our client needs.

Education Required

4 Year College Degree Preferred

What We Offer

• Competitive wages
• Tuition Reimbursement
• Generous paid time off program
• Medical, dental and vision benefits
• 401k plan with company match
• Valuable employee discounts on cell phone plans, electronics and cars
• Pet Insurance
• Great opportunity for growth

Join Our Team!

If you are looking for significant benefits while working in a professional but friendly atmosphere, then look no further! Enjoy a break period with a game of darts, ping pong, and more in our Marcade! Do you like nature? Enjoy a soothing walk by our pond! Just looking to eat lunch? We provide a variety of snacks, meals, and drinks on the go, always available. We have gamers, movie buffs, musicians, fisherman, and many other varieties of interests. You will find a friend here and we encourage you to bring your friends too.

About Mark Andy Inc.

Mark Andy Inc. is the Total Solutions Partner to the printing industry with a mission to be 'the supplier of choice with high quality innovative solutions that drive customer profitability.' The company responds to business needs by offering the broadest portfolio of equipment, the largest consumables distribution and now the most robust service infrastructure to better support printers and converters around the world. Mark Andy is headquartered in St. Louis, Missouri, USA, with sales and distribution offices worldwide. For more information, visit www.markandy.com

Work Environment

Climate controlled office environment, no physical discomfort due to temperature, dust, noise, etc. May have limited exposure to manufacturing areas that require the usage of PPE.

Mark Andy Inc. is an equal employment employer and considers all qualified applicants without regard to race, color, religion, national origin, sex, age, disability, veteran status, or any other factor, which is prohibited by applicable law.