RESPONSIBILITIES

• Manages client and management escalations
• Plans and manages multiple projects for higher-risk financial institutions end-to-end
• Delivers project schedules, status reports and dashboards
• Delivers meeting agendas and minutes
• Defines project task priorities, dependencies within project structure
• Defines project priorities between multiple projects
• Applies risk mitigation and contingency planning
• Communicates with project resources and cross functional teams issues/impacts to schedule
• Deliver high level of customer service as measured by Customer SAT
• Use of Customer Relationship Management (CRM) tools such as service now and sales force (queue, prioritization, cycle time measures) to deliver work
• Defines and implements new processes for onboarding products
• Utilizes existing process and leverages experiences from previous projects
• Delivers reports on process improvement initiatives
• Delivers reports on new team processes for onboarding new product implementations
• Understands internal influences in the organization
• Understands what's important to the project and priorities
• Encourages successful communication among team members
• Drives team members to shared vision
• Clarifies information, communicates and closes gaps, resolves issues and manages the details
• Understands broader scope and constraints
• Provides work breakdown structure for project planning and scope definition

ATTRITUBES:

• 4-10 years experience in Project/Program management with Software company
• Fintech Experienced desired
• Highly organized with attention to quality work
• Follows key project management methodology
• Ability to problem solve, identify solutions and escalations
• Ability to recognize change in project scope and adjust accordingly
• Ability to recognize high-level opportunities for improvement and change
• Working knowledge of personal computers, with the ability to organize information using tools including, but not limited to: database management, Microsoft Project (MPP), smart sheets, spreadsheets, word processing, or other business applications software

Comments for Suppliers: Project managers. PMP preferred

Job Type: Contract

Salary: $65.00 - $71.03 per hour

Experience level:

• 11+ years

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Atlanta, GA 30309: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Project/Program management with Software company: 5 years (Required)
• Fintech: 3 years (Required)
• total Project Management: 9 years (Required)

License/Certification:

• PMP (Required)

Work Location: One location

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