Scheduling Coordiantor -Temporary Assignment -Wappingers Falls, NY

The Company

Laerdal Medical is an international market leader in training and therapy products for emergency medicine and critical care. Our products and services are used by hospitals, ambulance services, first aid organizations, educational institutions and
others around the world. We are a dynamic and energetic organization consisting of people from a wide variety of cultures and backgrounds. By 2030, we have a goal of helping save 1.000.000 more lives. Every year.

We are searching for a long term temp (full time schedule) to assist in our Scheduling Team based in our Wappingers Falls, NY office. Some remote or hybrid work may be available after fully trained

POSITION OVERVIEW:
Provide efficient and effective programs and services delivery scheduling to Laerdal's customers in
all assigned tasks, upholding Laerdal Values at all times. This role is responsible to assist in
the delivery of services by making customer contact and scheduling all ordered services.
POSITION HOLDER IS RESPONSIBLE FOR:
Responsible for data integrity in Salesforce and other related systems components. Act as a liaison
between Laerdal, customers, internal and external, ensuring service delivery is scheduled in a timely,
efficient and quality manner. Ensure KPIs are attained in support of quality services delivery.**

RESPONSIBILITIES:
Efficient calendar scheduling and maintenance for services delivery team members (ESS, FSE and others as
assigned). Provide customers with quality, timely communication regarding their scheduled service delivery
events. Ensure the customer has the most qualified available Laerdal team member assigned to their
scheduled event. Review and troubleshoot customer inquiries and complaints as necessary. Escalate urgent
issues for satisfactory resolution. Communicate clearly and accurately with Laerdal team members and
customers. Timely and accurate delivery of PM Kits, Course Materials and other items necessary to complete
the scheduled event.

KEY COMPETENCY REQUIREMENTS:

Communication & Customer Focus
Problem Solving / Resourcefulness
Can Work With a Team or Independently
Attention to Detail
Ability to Maintain Composure

Bachelor's Degree or at Least 5 Years of Commensurate Experience

Job Types: Full-time, Temporary

Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.