WHAT MAKES VOA SPECIAL?
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serve—our programs across Colorado look different because each community is distinct. Volunteers of America recognizes the senior who needs assistance with her grocery shopping in Fort Collins, and the student in Aurora who has never been to summer camp. We support Denver’s homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado’s most vulnerable citizens.

JOB SUMMARY

The Program Manager is responsible for the overall development and operation of the Safety of Seniors/Handyman Program; a fall prevention and minor home repair program for senior citizens, and the City Harvest Food Bank Program in compliance with Volunteers of America guidelines; which include program development, personnel management, volunteer recruiting and management, data collection and fiscal management, implementing home safety assessment program, the development and management of all agency food drives. Developing and maintaining professional liaison relationships within the community and with partner agencies for respective programs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide liaisons for all aspects of the Safety of Seniors/Handyman Program with Volunteers of America and maintains cooperative working relations with community organizations/agencies relevant to project goals and objectives.
• Market and promote the SOS Handyman Program and City Harvest Programs to consumers, families and/or caregivers of consumers, volunteers and to all appropriate public, non-profit and private referral agencies under program guidelines.
• Manages the daily operations of the City Harvest Program and Denver Handyman Chore Program; develops and maintains donated food procurement and distribution system to meet agency and community needs as completely and efficiently as possible. Oversees and/or manages Handyman Program events in coordination with program staff.
• Actively develops, coordinates, and evaluates agency food drives, serving as direct liaison to donor companies and organizations, providing them with positive support and guidance to maximize donations and donor satisfaction, identify and implement improvements and maintain records of donations received.
• Recruits, hires, trains, and supervises combined program staff, student interns, trainees, and volunteers in accordance with Volunteers of America personnel policies and procedures.
• Implements and evaluates existing plans for the recruitment, orientation, training, evaluation, and recognition of volunteers in each program.
• Prepares all project reports as required by Volunteers of America, and/or funding sources. Maintains existing record keeping system and databases for reports.
• Develops and implements on-going methods of raising funds and in-kind donations for the programs.
• Develops and implements an on-going public relations program and manages communication tools including newsletters.
• Ensures compliance by staff and volunteers with the policies and procedures of the agency and all regulatory agencies and funding sources.
• Participates in the ANS department(s) planning process, including annual goals and objectives, program development and implementation, and program evaluation.
• Assists the ANS Associate Director with the development of program budgets and the monitoring of program fiscal performance.
• Coordinates with Meals on Wheels management for ordering, inventory management, and preparation of Market Meals in the City Harvest area.
• Performs all other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• City Harvest Driver/Coordinator
• Handyman Program Coordinator
• Handyman Repair Person
• Program Volunteers

MINIMUM QUALIFICATIONS

• Bachelor’s degree in related area or the equivalent relevant experience.
• Two years supervisory experience and two years direct experience in program implementation, monitoring and reporting skills.
• Own transportation, valid Colorado driver’s license, and proof of insurance.
• Pass criminal background check and is bondable.

Preferred Qualifications

• Experience driving a standard box truck or larger vehicles.
• Experience and/or certification for forklift and other warehouse equipment operations
• Food Handler certification
• Fluent in Spanish

KNOWLEDGE AND SKILLS

• Demonstrated communication skills, both verbal and written.
• Good organizational skills.
• Demonstrated proficiency to utilize computer applications in a Windows and Microsoft Office environment.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Driving in company vehicle(s) to a variety of locations occasionally in adverse weather conditions.
• Specific vision abilities required by this position include close vision, distance vision and the ability to quickly adjust focus.
• Ability to repetitively lift up to 50 pounds throughout scheduled shift.
• Inside and outside warehouse activities/job responsibilities and duties may have to be performed in adverse weather conditions.
• The noise level in the work environment can vary from low to high depending on driving and/or warehouse activities.

POSITION TYPE AND EXPECTED HOURS OF WORK

• Full Time
• Monday through Friday 7:00 am to 3:30 pm and occasional Saturdays based on program(s) special events.

SALARY RANGE

$52,000 - $58,240

**LOCATION - POSITION WILL BE RELOCATING TO COMMERCE CITY MID-APRIL 2023**

Benefit eligibility is based on job type/status

Vacation Time

Separate Sick Time

Paid Holidays

Floating Holidays

Personal Days

Volunteer/Wellness Day

Tuition Assistance

Pension Plan

403b Retirement Plan with Agency Match

Health, Dental, Vision, Pet Insurances

Life Insurance

Accident Insurance

Short & Long-Term Disability

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Service Loan Forgiveness

Fully Company Paid Unlimited Mental Health Benefits for Employees on the VOAC Health Plan

Volunteers of America is an EEO/AA Employer