POSITION SUMMARY

Program Coordinator Senior will perform coordination and administration of program contracts, administering community and social services programs for strategic improvement. Provide focused services to clients which includes, Identifying clients in need of services, facilitate court ordered releases and connection to community-based services. Facilitate and provide leadership for collaborative processes among diverse stakeholders to develop and coordinate continuum of programs and services. Identify and conduct feasibility and demographic impact analyses of social service programs and projects; facilitate program activities and other administrative and programmatic related information. Analyze and summarize data for various fiscal, administrative, and programmatic purposes.

DUTIES AND RESPONSIBILITIES SUMMARY

1. Will act as primary liaison with all facets of criminal justice system and agencies in accordance with program objectives; pertinent rules; regulations; and laws which includes but is not limited to: The Insurance Portability and Accountability Act of 1966, (HIPAA); Federal and State Inmate Laws.

2. Create and document processes, maintain notes and complete records, forms and reports in a timely and efficient manner.

3. Develop an effective rapport with clients and facilitate orientation programs which include but are not limited to: explaining rules, policies, and regulations to clients, and determining program eligibility.

4. Conduct preliminary interview with clients to determine client's appropriateness for program to include: reviewing documents from the courts, public defender's office, and other medical or detention facilities to ensure proper care and process of the client and their records, prepare files for periodic review and make recommendations.

5. Oversee the discharge planning process to ensure continuity of care from jail to community based services.

6. Coordinate and schedule provider interview and assessments with clients; offer input for client success, including case coordination.

7. Work in conjunction with community agencies to identify appropriate providers for a clinical assessment, determine legal status, work with public defender's office and obtain release orders necessary for the proper management of client cases; refer clients to appropriate programs or other assistance when appropriate.

8. Provide referral information for other housing and shelter options to professionals from outside organizations and individuals who do not quality for program.

9. Assist in the reliability and validity of program initiatives and report on outcomes.

10. Establish and maintain contact with community agencies, resources and professionals necessary for proper service provisions to clients.

11. Maintain a database and collect all intake process data. Conduct and provide monthly intake reports to manager.

12. Provide progress report in a variety of forums to include: community/agency engagement meetings and formal presentations.

13. Perform other job related duties as required or assigned.

• The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.

• Bachelor’s Degree in Public Administration, Business Administration, Social Services and five (5) years of work experience involving policies, rules and regulations, ordinances, and laws. Any equivalent combination of related education and/or experience may be considered for the above requirements. Must have one (1) year experience in a supervisory capacity

ADDITIONAL REQUIREMENTS

The offer of this Bernalillo County position requires compliance with the following:

• Employee must successfully complete the post-offer employment medical examination and background investigation.
• Employee must comply with the safety guidelines of the County.
• Employee must complete required FEMA training(s) as assigned to position.
• Employee must complete required Supervisor classes if applicable.
• Employee must have a valid New Mexico driver’s license by employment date and maintain a valid NM driver’s license while employed in this position.

WORKING CONDITIONS

• Essential job duties are performed indoors in climate-controlled environment, but duties of the job may require occasional work outdoors in varying weather conditions. All essential duties are performed indoors.
• Duties are performed in a temperature controlled environment.
• Duties are performed on an even surface, which may be carpeted or tiled. Working surface is typically dry.
• Employee primarily works along, with or without direction from supervisor.
• Ability to meet multiple task deadlines.
• Flexible work hours may be required.

EQUIPMENT, TOOLS AND MATERIALS

• Telephone, calculator/adding machine, computer, photocopier, fax machine, laminating machine and writing instruments are used in performance of duties.
• County vehicle is used by employee in traveling from site-to-site throughout the County.

County of Bernalillo is an equal opportunity employer.