Position Summary

Big Bend Community College (BBCC), a rural college serving vibrant, culturally rich communities in the Columbia Basin of Central Washington invites applications for a bilingual Program Assistant in the college's Basic Education for Adults (BEdA) Department.

The Program Assistant works closely with BEdA staff and faculty, college programs, student services, and Workforce Education Services (WES) staff to provide student service support and education navigation for our BEdA students, primarily new arrival /refugee Ukraine and Russian and other English Language or high school students. This position will provide language support to students and other BEdA or college staff during student meetings, orientations, and on-going case management. They will provide case management and guide students through the application, enrollment, retention, and completion of their program by helping to remove barriers. The Program Assistant will help students with referrals to internal and external resources and services and assist with outreach and community enrollment events to help on and off campus sites and student services. This position reports to the BEdA Director.

To work at BBCC you will be participating in a movement. We are taking action to intentionally and fearlessly create a college where all feel they belong, all people are represented and respected for their lived experiences, and each has received the recognition and support needed to thrive. Our students, the HEART of BBCC, and our employees, the SOUL, are the reason we are deepening our commitment to this movement.

BBCC’s organizational strength is captured in our small but mighty spirit. A small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.

Vision: To become our community’s first choice to dream, learn, and succeed.

Mission

Serve as a Bridge

Stand as a Leader

Support for Success

Our guiding principles are a call to action, establishing a standard for how we interact with each other, present BBCC in the community, serve students AND act upon areas of inequity.

Guiding Principles

Honor our Role as a Hispanic-Serving Institution

Advocate for Equity, Inclusion, & Diversity

Embrace our Workplace Norms

Innovate Proactively

Model Integrity

Educate All

If you share these values, we encourage you to come be a part of the movement happening at Big Bend Community College.

This position closes on April 12, 2023 at 12:00 am. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

Essential Job Duties

ESSENTIAL JOB DUTIES:

Primary essential duties and responsibilities include but will not be limited to the following:

Case Management:

• Manage a caseload of new arrival/refugee and other BEdA students including, reporting participation hours, progress notes, and barrier removal strategies into state databases and student management systems.
• Correspond with students via in-person and technology assisted means (email, social media, Starfish, CANVAS) to check on progress, retention and completion.
• Verify attendance with instructors through WABERS or TEAMS applications.
• Serve as point of contact for DSHS referred students, ensuring they are meeting individual participation requirements. Duties include accepting referrals, conducting orientations, assisting students with school enrollment, generating educational plans and reporting to DSHS, meeting grant eligibility requirements.
• Maintain student files with quarterly schedules, current transcripts, and updated programs plans.
• Monitor and support students' progress toward certificates or degrees.
• Provide intervention when students are struggling with academics and personal issues; provide referrals to tutoring services, counseling and/or community agencies.
• Able to learn and comply with federal and state grant policies and procedures.

Outreach and Recruitment:

• Provide information for students and prospective students about the programs, services, application process.
• Explain program criteria, purpose, and supports to perspective students.
• Determine educational goals and establish plans based upon prior learning, transcripts or competency.
• Refer prospective transition (BEdA to College) students to appropriate WES staff and pathway advisors.
• Collaborate with public agencies and private organizations serving potential students, including DSHS and Employment Security/WorkSource partners ensuring student retention and completion goals.
• Attend and represent BBCC BEdA department at outreach and recruitment related events, meetings, and workshops.

Office Responsibilities:

• Respond to inquiries from the public, community and partner agencies, ensuring quality customer service.
• Perform general office duties to include filing, maintaining notes, appointments, email, and phone.
• Collaborate with team members to improve services to students and increase departmental efficiencies.
• Perform other related duties and responsibilities as may be required.

OTHER WORK RESPONSIBILITIES:

• Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.
• Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of SDS, equipment, infection control, fire, disaster, safe lifting and body mechanics.
• Ensures compliance with college policies and procedures and state and federal regulations.
• Conduct self in a professional manner and ensures the interaction with team members and other support groups is conducted in a courteous and efficient manner conducive to the college’s values.
• Perform related duties and responsibilities as may be required.

DUTIES OF THE POSITION REQUIRE EXPERIENCE AND KNOWLEDGE IN:

• Use of electronic databases and various technology tools to complete daily tasks.
• Appreciation for and experience working directly with individuals from diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds.
• Microsoft Office Suite and ability to accurately maintain files and records.

DUTIES OF THE POSITION REQUIRE THE ABILITY TO:

• Build relationships with students, colleagues, and employers.
• As changes occur with the grants that fund the department, so do the priorities, policies, and daily work of the department. Candidates must be flexible and adaptable to changing priorities and/or student caseload.
• Work as a member of a team to increase student success and degree completion.
• Utilize leadership experience and ability to take initiative.
• Effectively use technology to reach students and increase efficiency.
• Communicate effectively verbally and in writing in both English and Ukraine and/or Russian; including the ability to engage in one-on-one discussion and in a public forum.
• Utilize problem-solving abilities, especially in cases requiring quick action and resolution.
• Adapt to changing priorities, student demographics and case load.
• Successfully handle multiple tasks and deal positively with frequent interruptions.

REQUIRED WORK SCHEDULE AND PHYSICAL REQUIREMENTS:
This is a 40-hour per week position based at BBCC Moses Lake campus. The primary work schedule is a 4-10 schedule to meet the needs of our evening students. Holiday or special events may adjust the weekly work schedule. The work schedule may include some evenings and weekends. May occasionally travel to off-site locations to provide support services to students and to other stakeholders. Hours may be changed according to departmental and college needs.

• Work is performed in a standard office environment with occasional travel to offsite locations.
• Frequent use of personal computer, copiers, printers, and telephones.
• Frequent sitting or standing at a desk environment.
• Perform light to moderate physical effort, lift/carry up to 10 lbs.
• Ability/endurance to stand/walk for prolonged, extensive or considerable time with or without accommodations.
• Occasional reaching/stooping/bending/kneeling/crouching.
• Able to work flexible hours, including occasional weekends and evenings, in order to complete tasks on deadline.
• Ability to communicate using verbal and/or written skills for accurate exchange of information with faculty, staff, professionals, students, and the public.

Minimum & Desirable Qualifications

MINIMUM QUALIFICATIONS:

At the time of application, all candidates must possess the following:

• High School diploma or equivalent and two (2) years of work experience in an administrative and clerical support position with experience providing services to and working with the public OR Equivalent education/relevant work experience.
• Must have the ability to read, write, translate, and converse with fluency in both Ukraine and/or Russian and English. Bilingual jobs include a 5% salary increase for dual language responsibilities. Successful candidate must pass reading/writing/speaking/listening Ukraine and/or Russian comprehension assessment.
• Experience working effectively with individuals from diverse academic, socioeconomic, cultural, ability, and ethnic background, special consideration for experience working with refugee and/or immigrant populations.

DESIRABLE QUALIFICATIONS:

• Associates Degree or higher from a regionally accredited institution.
• Experience with case management and/or mentoring/life coaching.
• Experience working with adults to develop educational goals, apply for and receive federal or state benefits.
• Experience dispersing funds to clients or students.
• Work experience at a Community and Technical College in Basic Education for Adults, Transitional Studies, Student Services and/or Workforce Education.

Application Instructions

This position closes on April 12, 2023 at 12:00 am . Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:

BBCC Online application.

Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*

Comprehensive resume or CV.*

Response(s) to the questions found in the Supplemental Questions Tab above.*

Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*

NOTE: You must complete the online application in full and respond to the required supplemental questions. Failure to provide this information or responses of "See Resume" may eliminate you from consideration for this position. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc.

BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.

If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.

CONDITIONS OF EMPLOYMENT:
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions.

Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform the position.

An offer of employment will not carry with it any responsibility or obligation on the part of Big Bend Community College to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Official transcripts must be provided to the college upon hire.

REASONABLE ACCOMMODATION:
Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973.

Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Vice President of Human Resources & Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; 509-793-2026 or via email at hroffice@bigbend.edu.

DRUG AND ALCOHOL-FREE CAMPUS:
In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with BBCC’s policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on thepolicies page(Download PDF reader)of the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.

BBCC ANNUAL SECURITY REPORT:
BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on theCampus Safety and Security pageof the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.

EQUAL OPPORTUNITY:
Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.

AgencyBig Bend Community College

Address7662 Chanute Street, NE

Moses Lake, Washington, 98837

Phone509-793-2008
509-793-2009

Websitehttp://www.bigbend.edu

Job Types: Full-time, Part-time

Pay: $2,890.00 - $3,821.00 per month

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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