Program Analyst Job at Federal Reserve Board of Governors
The analyst is responsible for performing a range of program management duties, including coordinating and
communicating with stakeholders, conducting analyses, and developing, implementing, and maintaining operation of
programs for division management and employees on focus areas and functions and/or other areas as assigned.
Principal Duties and Responsibilities:
1. Assists in the coordination of the development, approval, implementation, and analysis of on-going programs;
ensures program meets its stated objectives; provides subject matter expertise in response to day-to-day issues.
Work with stakeholders to capture relevant information for quarterly, annual, and ad-hoc reports.
2. May research and assists in designing new methods of addressing issues supporting strategic priorities throughout
the division.
3. Exercises some subject matter expertise to facilitate discussions and coordinate/communicate verbally and in
writing with internal and external stakeholders to achieve organizational goals.
4. Collaborates on the development of action plans, tracks the status of projects, assists in identifying problems and
resolves issues for operational and management-related initiatives undertaken by the division. May serve as a
liaison with other divisions on initiatives that need to be coordinated more broadly. Clearly communicates
assignments, expectations, required results and current status, verbally and in writing, to project team members,
project sponsors and stakeholders. Keeps project team well informed of changes. Develop, implement, and
maintain a communications plan to inform staff and other stakeholders about initiatives and their results.
5. Participates in planning and preparing agendas for meetings, take and distributes meeting minutes, maintains
documentation and records, and coordinates administrative matters.
6. Collaborates on the preparation of correspondence, presentations, and related briefing materials for senior
management.
7. Coordinates the division responses to requests directed to the division. This includes analyzing requests, identifying
the appropriate subject matter expert to draft a response, coordinating drafts involving multiple parties (including
senior officers and staff), tracking progress, and resolving issues to meet deadlines.
8. Supports efforts related to the management of guidelines, procedures, and systems to address issues or problems.
9. Consults management and staff in the development of communications strategies, programs, and initiatives for the
Division and in support of other Board divisions. May assess needs, support survey design, plans focus groups, and
participates in the analysis of results.
10. Provides guidance and works with staff and leaders to draft messages associated with focus areas.
11. Researches and trains in applicable subject matter practices and remains aware of industry trends.
This position requires a minimum of a Bachelor’s degree and 2 years of related experience (FR-24) or a minimum of a Bachelor’s degree and 3 years of related experience (FR-25). Requires working knowledge and familiarity of qualitative and quantitative analysis as well as organizational skills and demonstrated ability to manage projects simultaneously. Ability to use sound judgment, tact, and diplomacy is essential. Able to work effectively and constructively with all stakeholders up to and including senior officials. Requires written and oral communication. Demonstrated experience in using standard software and other office application packages; and the ability to collaborate effectively others. Program/ project management skills are required.
Remarks:
As a member of the Workforce Engagement and Development (WED) team, the Division Program Management Analyst assists senior team members in managing a variety of projects aimed at deepening staff engagement and enhancing the division culture to ensure an inclusive workplace experience for all. Primary responsibilities of the team include staff engagement, including response to the Board’s engagement survey and division diversity, equity, and inclusion (DE&I) activities; leadership and staff development; and internal division communication to keep all staff apprised of matters that affect their work and their workplace. The analyst will have the opportunity to learn and work across all functional areas of the team, performing a variety of assignments. Agility, curiosity, and the ability to toggle between multiple projects simultaneously are key.
The ideal candidate will also have:
- Excellent oral and written communication skills.
- Strong program/project management skills.
- Demonstrated experience in using standard software and other office application packages.
- Experience compiling and/or analyzing workforce data and using that data to prepare dashboards, briefings, and reports for organization leaders.
- Experience drafting communications, training materials, and/or other outreach or marketing products related to employee engagement, DE&I and/or leadership and staff development.
*This position is located in Washington DC. Employees are expected to spend a minimum of 4 days per month onsite. Relocation assistance is available. A writing sample may be requested.
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