Role
The Professional Development Manager assesses organizational developmental needs to drive, implement, and monitor development training initiatives, succession planning and career development training solutions. This manager is responsible for the design, development and implementation of a comprehensive organizational development system, process and programs to support career advancement. The incumbent will ensure alignment with strategic business objectives and maintains high quality standards in instructional design and development for all methods of program delivery.
Major Duties and Responsibilities
Responsible for implementation of organizational professional development training programs. Assesses training techniques, evaluates training results, and considers process improvement techniques to suggest meaningful modifications to existing training programs.
Helps to cultivate skills of current employees by assisting in the creation of development plans, career progression and change management strategies.
Ensures training materials and programs are current, accurate, and effective. Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization.
Conducts needs assessment studies to determine training programs to be developed and organizational issues to be addressed. Conducts or facilitates required and and recommended professional development training sessions.
Provides coaching and career counseling to employees and those identified to support succession plans.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Knowledge and Skills
Experience
3-5 years of training and development experience including succession planning, career progression and program development

• Strong consultative approach
• Measuring and evaluating impact experience

Must have demonstrated experience in education coordination, curriculum development, training assessment and evaluation.
Education/Certifications/Licenses
Bachelor’s degree preferably in Learning Management, Communications, Human Resource Development or a related field. At least two years of experience in training with one year of supervisory experience beneficial.
Interpersonal Skills
Must be able to communicate effectively with leaders at all levels, employees, trainers from other companies, outside vendors, and professional training group members both verbally and in writing. Ability to moderate large groups.
Extremely organized and detail-oriented. Proficient with Microsoft Office Suite or related software.
ADA Requirements
Must be able to travel to all areas of responsibility, including branches and departments within buildings to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise. Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Community First Credit Union is an Equal Opportunity Employer.

Job Type: Full-time

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