Job Summary

The Product Development (PD) Project Coordinator supports the PD Project Manager and the department management team in successfully completing approximately 250 projects annually. Provides coordination and administrative support to help ensure operational and strategic aspects of various PD project requirements and milestones are achieved. Responsible for tracking; documentation; project updates and timelines; collecting information; data entry; and identifying & helping resolve project obstacles. Requires daily positive connections and excellence in cross-functional communication with other departments such as marketing, design, merchandising, store operations and distribution.

Essential Functions

• Functions as the Subject Matter Expert (SME) for the project management tracking system. Maintains development and data entry support for New Products tracking tool.

• Provides Project Manager with daily updates on status of department projects.

• Serves as backup and/or takes notes for Project Manager in department meetings.

• Coordinates with other James Avery departments to meet Product Development’s facility needs.

• Gathers all pertinent information such as name, catalog number, models, molds and samples for in house product development. Monitors three key areas to balance work across the entire PD Team.

• Successfully manages multiple project systems simultaneously: RP Request Tracking system and Wear Test processing to include data entry in Oracle and Smartsheet. Sends, tracks and receives department testing samples. Collects and sends data to other departments.

• Creates internal/external purchase requisitions including credit card purchasing. Orders monthly supplies for department.

• Coordinates with PD management to generate and organize delivery of On Model units for marketing photo shoots.

• Manages the collection and redistribution of samples/prototypes for annual retail meetings.

• Performs and/or assists with other administrative tasks including physical package creation, event folders and package assembly. Creates product magnet for department boards with status and location. Creates photography cards and tracks status. Creates and updates in-department communication displayed on kiosks.

• Prepares and sends packages out to Product Launch with necessary information, prototypes, models and molds according to event schedule. Organizes, maintains, distributes and checks supplies/materials per assigned Product Launch package, as well as purging and archiving remaining package contents after package is sent out.

• Gathers, tracks, requests approval for department expense reporting via Concur.

Minimum Qualifications

• Associate’s degree or equivalent combination of education/experience.

• Must have proven experience managing numerous concurrent projects.

• Intermediate proficiency with standard office software (e.g., Microsoft Word, Excel, Outlook, PowerPoint, etc.) to conduct business analysis and documentation.

• Excellent verbal and written communication and diverse interpersonal skills.

• Strong analytical, organizational and problem-solving skills.

• Ability to work effectively under pressure while maintaining a high degree of accuracy and strong attention to detail.

• Demonstrated ability to meet deadlines with multiple changing priorities.

• Strong collaboration with ability to build positive working relationships and establish a high-level of trust & credibility with all levels of the organization.

• Ability to handle problems involving several concrete variables in standardized situations.

Preferred Qualifications

• Experience managing numerous concurrent projects in a Product Development, Merchandising or Design field.

• Experience with digital project management software or similar.

• Experience with Concur, Oracle and/or Smartsheet.