Working title: Prevention Health Specialist
Classification title: Community Health Workers (21-1094)
Division: Health Provision, Public Health Services
Program: HIV Services
Reports to: Program Coordinator
FLSA status: Non-Exempt; Full-time
Schedule: Monday-Friday 8am to 5pm
Wage Range: $20.48 to $26.06 hourly; depending on number of years of transferrable experience and internal equity
RiverStone Health:
Serving the Yellowstone County community and south-central Montana for nearly 50 years, RiverStone Health is an essential provider of personal and public health services. Health, Education, Leadership and Protection – HELP is what we do. From medical, dental and behavioral healthcare; home care and hospice; public health services like immunizations, WIC, health promotion and restaurant inspections; and educating the next generation of health professionals, our expertise spans all ages and stages of life. Underlying principles of access, affordability, compassion and quality in all interactions, RiverStone Health improves life, health and safety for all of the communities we serve. Foremost, we are committed to the values of Justice, Equity, Diversity and Inclusion (JEDI) by cultivating an environment that protects and acknowledges the unique identities within our diverse community.
Division and Program Overview:
HIV Services provides testing, care coordination, treatment case management and preventative services for clients exposed to or living with HIV.
Job Summary:
The Prevention Health Specialist promotes health within Yellowstone County by providing HIV and Hep C testing for high risk clients. Delivers education on safe sex practices and provides and coordinates referrals to preventive services. The work is performed with integrity and innovation to ensure a high level of customer service delivery.
Essential Functions/Major Duties and Responsibilities:
A. Prevention Health Services

• Perform work with the strict knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.

• Interview and gather health information using interpersonal and cultural sensitivity skills.

• Respond to questions and comments in a courteous and timely manner.

• Participate in emergency preparedness trainings, exercise and response activities.

• Participate in program quality improvement projects.

• Attend meetings, conferences, workshops and training sessions to become and remain current in the principles, practices and new development in assigned work areas.

B. HIV Services

• Performs HIV/Hep C testing on Riverstone Health’s campus and at a variety of outreach locations

• Promotes HIV testing and education and STD education within the Yellowstone Community

• Collects and reports data as needed

• Provides referrals of new positive HIV to the Ryan White program

• Refers clients for PrEP and PEP as need is identified

• Participates and coordinates in the Syringe Services Project

• Participates in quality improvement and emergency preparedness projects

• Develops and presents education as needed to community partners

Non-Essential Functions/Other duties as assigned

• Perform other duties as assigned in support of the RiverStone’s mission and goals.

Education and Experience:
Minimum Qualifications

• High School Diploma or GED

• Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.

Preferred Qualifications:

• Bachelors’ Degree in health promotion, public health, healthcare administration, or related

• Two years of experience in health education, nonprofit services, health services, public education or other related fields preferred.

Certificates, Licenses, Registrations:

• Valid State of Montana Driver’s License in good standing, appropriate vehicle insurance and a vehicle in good working condition

• Required to obtain on the job training in ICS 100, 200, 700, 300 and 400.

Knowledge, Skills, and Abilities:

• Computer literacy, in Microsoft Office Suite.

• Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.

• Ability to display non-judgmental and empathetic listening skills.

• Ability to communicate in a calm and effective manner.

• Knowledge and practical use of medical terms and practices.

• Knowledge of when to refer patients to additional resources or services.

• Strong listening, verbal and written communication skills.

• High degree of detail-oriented skill level.

• Ability to learn quickly.

• Strong organizational and planning skills.

• Ability to work independently while serving as an effective team member.

Customer Service Excellence:

• Doing things right the first time

• Making people feel welcome

• Showing respect for each customer

• Anticipating customer needs and concerns

• Keeping customers informed

• Helping and going the extra mile

• Responding quickly

• Protecting privacy and confidentiality

• Demonstrating proper telephone etiquette

• Taking responsibility for handling complaints

• Being professional

• Taking ownership of your attitude toward Service Excellence.

Supervision:

• None

Physical Demands and Working Conditions:

• Standing, bending, sitting, lifting required

• Travel to community testing and education sites

• Create and maintain a safe/secure working environment by adhering to safety, security, and health requirements. Integrates injury, illness, and loss prevention into job activities by attending any necessary training and implementing best practices.

• Works with the public and may be exposed to contagious illnesses.

Freedom to Act & Decision Making:

• Work is structured by public health regulations and established medical practices.

• Decisions directly affect the quality of services provided to the public.

Communications & Networking:

• Work directly with other team members to provide quality customer service for patients and customers.

Budget & Resource Management:

• None

Education
Preferred

• Bachelors or better

Behaviors
Preferred

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Thought Provoking: Capable of making others think deeply on a subject
• Loyal: Shows firm and constant support to a cause

Motivations
Preferred

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Type: Full-time

Pay: $20.48 - $26.06 per hour

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