Title: Dental Practice Manager

Classification: Exempt/Salaried Full Time

Reports to: Regional Manager

At New England Dental Partners, we are growing an alliance of dental offices with dentists and other dental professionals as the business leaders supporting and promoting growth and success in outstanding patient care with staff members that work hard, have fun, and reach professional fulfillment.

Company Overview: The practice managers primary responsibility is the ensure that the dental office operates smoothly and efficiently consistent with our core values of respect, integrity, positivity, and excellence, for ourselves, our teams, and our patients. This role is critical for the continued development of the practice, patients, partners, and people. Each practice manager is part of a larger team with this title and responsibilities that collaborate and support each other.

Position Summary: The Practice Manager oversees the daily operations, staffing, and finances of the practice to ensure fundamental systems and protocols are in place and functioning effectively to reach practice goals. This individual is responsible for overseeing the development of the staff, the financial health of the practice, community outreach, and marketing. Generally, the Practice Manager will be responsible for implementing and monitoring the vision and systems as set by NEDP leadership. Other duties include facilities management, strategic planning, goal setting with the directors and regional managers, and assuring the overall patient satisfaction and goodwill of the practice.

Skills & Abilities:

Management of Personnel Resources Hiring, motivating, developing, and directing people as they work, identifying the best people for the job, and issuing discipline and termination when necessary.

Management of Operations: Directing the operation of the practice and its efficient functioning.

Leadership and Professionalism: Represent the practice in a professional, pleasant, and cooperative manner.

QUALIFICATIONS:

• A Bachelor of Science Degree OR comparable experience may be considered to substitute for all or part of the required education.
• Minimum 2 years of experience in a medical or dental office setting.
• Preferred 3-5 years of managerial experience in a medical or dental office setting.
• Knowledge of billing codes and understanding of insurance plans is a plus.

Other Essential Qualifications:

• Time Management Excels at directing one's own time and the time of others.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Leadership and Guidance Ability to lead effectively and ask for help if needed.
• Judgment and Decision Making Able to evaluate the relative costs and benefits of potential actions and decisions within the purview and choose the most appropriate one.
• Responds creatively and constructively with solutions to problems.
• Maintains the highest level of confidentiality and adherence to HIPAA standards.
• Adheres to strict safety guidelines and procedures to OSHA and office standards.
• Flexible and willing to perform duties of others in their absence.

Benefits Offered

• Competitive salary
• Health insurance
• Vision insurance through EyeMed
• Dental benefit internal plan
• Voluntary plans like LTD, STD, Life, Critical Illness and more
• 401K retirement savings
• PTO:
  • 80 hours to start, 120 hours at 5 years, and 160 hours after 10 years
  • 8 Holidays observed
  • 2 Snow Days if needed (to be determined by management)
• ADOMM membership & Continuing Education Credit