Pool Security Agent Job at The Grand America Hotel
The Grand America Hotel Salt Lake City, UT 84111
$16 - $17 an hour
The Pool Security Agent will assist with providing a safe atmosphere for all Hotel Guests and Employees (at our outdoor pool primarily), while ensuring that rules and regulations are being kept and met. This position is Part Time and Weekend shifts.
At the Grand America & Little America Hotels, ensuring the safety of our Colleagues, Guests and Visitors is an integral part of our operations. As a Security Agent, your attentiveness, efficiency, and commitment will ensure our hotel remains a safe, enjoyable workplace and travel destination.
Responsibilities:
- Provide excellent customer service when dealing with guests
- Treat all co-workers with dignity and respect
- Provide excellent telephone etiquette on all phone calls
- Must be professional with guests and co-workers
- Protect hotel property, guests, and staff
- Respond to alarms and calls of distress
- Perform first aid or CPR when needed
- Act lawfully in direct defense of life or property
- Guard against theft and maintain security
- Observe signs of disorder and investigate disturbances
- Patrol hotel interior, exterior, and perimeter
- Stop suspicious people and ask for identification
- Possess excellent oral and written communication skills
- Possess detailed documentation skills
- Report in detail any suspicious, criminal, or unusual incidents
- Monitor and control access to hotel(s) entrances
- Monitor fire alarm systems and CCTV monitors
- Adhere to all company policies and procedures
Qualifications:
- Basic computer skills, effectively communicate orally and in writing
- Basic interview and interrogation skills
- Ability to work without direct supervision
- Physical ability to perform all security assignments
- Ability to work in all areas of hotel operations
- Ability to remain calm and make sound judgments in threatening situations
- Ability to recognize and deal with suspicious behavior
- Ability to recognize and deal with threats to hotel guests and staff
- Posses a valid Utah Driver's License
Wage: $16 - $17 Per hour (depending on experience)
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