POLICE RECORDS SPECIALIST Job at City of Riverside, CA
The Position
The City of Riverside Police Department is accepting applications for the position of Police Records Specialist to establish an eligibility list. The eligibility list established may be utilized to fill the any upcoming vacancies within this classification for a period of up to 12 months.
Police Records Specialists under general supervision, perform a variety of complex and responsible document management duties that includes the use of multiple confidential automated law enforcement databases; perform data entry of criminal information into confidential records management systems (Records Management Systems) and various state and federal confidential telecommunications systems; and perform related work as required.Note: The salary that is posted for this recruitment is for any applicant deemed a new member under the Public Employee Pension Reform Act of 2013. For all others, please reference the City's salary schedule .
Work Performed
Duties may include, but are not limited to, the following:
- Perform a wide variety of complex document management duties related to confidential police reports, law enforcement records, court requirements, subpoenas, police records, registrant and permit files.
- Prepare official correspondence and reports.
- Provide courteous and expeditious customer service to police personnel, City department staff, other law enforcement personnel and the general public.
- Receive, review, verify, correct, classify and code criminal information as defined by the Federal Bureau of Investigation (FBI) Uniform Crime Reporting (UCR) Standards, and as further identified by Data Management and Crime Analysis needs for police operations.
- Access county, state, interstate and national law enforcement records, automated data and electric information systems for the purpose of research, retrieving, updating and purging the databases.
- Process and/or prepare documentation, maintain and retrieve a high volume of police data, reports and records of criminal investigations, arrests, accidents, complaints and incidents; processing includes dissemination of police files to appropriate investigative divisions and other outside agencies as required by law and scanning files into document management systems.
- Process requests for information as authorized for police applicant backgrounds for other agencies, insurance requests and general requests from the public and other agencies; provide information in accordance with applicable laws and based on established departmental procedures.
- Keep statistics and make reports on daily activities and work volume.
- Cross-train on multiple functions.
- Perform mail duties as needed to transport police reports or other law enforcement documents to various police facilities.
- Access State of California Law Enforcement and Telecommunications System (CLETS) and National Law Enforcement Systems to enter, modify, update and retrieve data regarding stolen and recovered vehicles/property, confidential information such as driver's license, vehicle registrations, information of wants and warrants, missing persons/runaways, etc.
- Assist the CLETS Agency Terminal Coordinator in enforcing system compliance laws and carrying out validation and audit responsibilities with a high degree to accuracy within the time limits, prescribed by the Department of Justice.
- Assist in the training of new employees; update and maintain desk procedures.
- Process Livescan applicant and criminal fingerprints and submit electronically to the Department of Justice.
- Review police reports for complete and accurate information before entering into systems; enter a variety of data into computer systems with a high level of speed and accuracy.
- Verify accuracy on supplemental reports to the original reports before attaching criminal history information to a person of interest, suspect or police incident/contact.
- Provide support in collecting data, systematically or manually, for special requests/projects needed for the Police Department's operational and/or administrative needs.
- Verify proper Department of Justice classification codes and proofread entries into the RMS from reports entered using direct entry into RMS or automated field reporting systems that are imported into the database.
- Operate a variety of office equipment including: microfilm readers, scanners, fax and copy machines; perform minor adjustments on office machines and request maintenance services as necessary.
- Handle irate and emotional members of the public with the utmost in courtesy, respect and tactfulness.
- Verbally explain legal statuses, reporting policies and records release authorities and restrictions.
- Manage workday to respond to the public needs and questions.
Qualifications
Requirements for Police Records Specialist:
Education: Equivalent to the completion of the twelfth grade.
Experience: Two years of general clerical and computer experience of which one year involved the maintenance of specialized law enforcement records.
Experience: Two years of general clerical and computer experience of which one year involved the maintenance of specialized law enforcement records.
Necessary Special Requirements for both positions:
- Must be able to successfully pass an extensive police background.
- Possession of, or ability to obtain, a valid, appropriate Class "C" California Motor Vehicle Operator's License.
- Possession of, or the ability to obtain by the end of the probationary period, the California Law Enforcement Telecommunications System (CLETS) Certificate and the ability to maintain certification every two years.
Selection Process
The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.
It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.
IMPORTANT: Appointment is subject to successful completion of a pre-employment background investigation, medical/physical examination, and drug and alcohol test; and may be subject to polygraph examination, and/or psychological examination As part of the background investigation, all claims of education and experience made in the employment application process, as well as other information submitted, will be verified.
NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.
All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.
All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.
THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.
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