Physician Services Scheduler Job at Careline Health Group
We Value Your Career at Careline
We believe that everyone connected to us should Expect Exceptional- our patients, families, employees, care providers, and community partners.
Careline Health Group employees are proud to be a part of the Careline family and have named us a certified
Great Place to Work and a nationally ranked
Best Workplace for Aging Services.
We promote a family culture and invest in every team member to provide a dynamic and supportive workplace. Our professionals understand the value of teamwork, are encouraged to collaborate, to innovate and to thrive in a patient-centered environment. Together we create solutions to provide the highest level of quality care and bring value to those we serve.
Become part of the Careline Family!
Join us in our mission
To Serve Together, Provide Value, and Deliver Exceptional Care
Exceptional Benefits:
- Medical, Dental and Vision Insurance
- Short-Term Disability, Long-Term Disability and Life Insurance
- Paid Time Off (PTO)
- 401(k) Retirement Plan
- Cutting Edge Technology
Key Responsibilities
As a Scheduler you will be responsible for all patient scheduling, providing routing for all clinical staff, and ensuring that all computer data entry for each patient is accurate and complete. In this role you will:
- Contact patients via phone to make provider appointments and ensure patients accept the date and time of visit
- Contacts senior living communities / assisted living facilities where patients reside to make and confirm appointments
- Handle all calls concerning patient appointments and scheduling changes from the patient and/or provider
- Perform accurate data entry when adding patient information into electronic medical records. Perform all necessary updating of data in database regarding demographic and service location information
- Ensure new patients are scheduled and that follow-up appointments are rescheduled appropriately
- Schedule all annual wellness visits within the allotted time dictated by the payor source
- Ensure most efficient schedules are created to assist providers in meeting productivity requirements
Required Qualifications
- High school diploma or GED
- Previous office experience
- Excellent verbal and written communication skills
- Ability to read maps with a general knowledge of the demographic area
Desired Qualifications
- Bachelor’s degree
- Scheduling experience
Location
- Home Office: 600 E Carmel, Carmel, IN
Hours
- Office hours: 8:00 AM – 5:00 PM, Monday through Friday
Background Screening
Careline Health Group conducts a background screening on you upon acceptance of a contingent job offer. Background screens are completed by a third-party administrator, the Michigan Long-Term Care Partnership, and are performed in compliance with the Fair Credit Report Act.
Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Equal Opportunity Employer
Careline Health Group is an equal opportunity employer.
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