ESSENTIAL JOB FUNCTIONS:

Direct Patient Care:

• Provide diagnoses, treatment and/or proper referrals while maintaining expected medical standards.
• Evaluate patients in a timely and courteous manner.
• Maintain confidentiality of patient care and health center operations at all times.
• Function as an advocate for patients, particularly those with fewer economic and social resources.
• Familiar with and follow State of Maine sexual abuse reporting requirements for mandatory reporting.

Quality Improvement/ Quality Assurance:

• Physician Assistants are expected to participate and provide leadership for quality improvement and assurance activities throughout the organization.
• Appropriately document medical care in electronic medical record and close medical visits within 72 hours.
• Follow primary care practice guidelines; including preventative services, immunizations and chronic disease management.
• Participate in quality improvement programs that will assure that patients receive quality care in the office and from other providers of health care service, using peer review, audits of medical records, grievances and other mechanisms as appropriate.
• Follow protocols for Incident Reporting, Emergency Preparedness and organizational safety plan in order to promote patient and staff safety.
• Follow appropriate infection control procedures and uses personal protective equipment as appropriate.
• Remain current on all required annual trainings.
• Perform other duties as assigned by supervisor.

Continuing education:

• Physician Assistants are expected to be lifelong learners, always looking to learn new things that improve patient care.
• Participate in or conduct in-service training for the providers of Greater Portland Health (GPH).
• Attend continuing medical education (CME) programs and provide copy of course completion certificates.
• Contribute to the training and proficiencies of clinical personnel, including medical students and residents.
• Maintain up-to-date training and certification in Basic Life Support.
• Maintain licensure and CME requirements.

Professional:

• Physician Assistants are expected to act professionally in all aspects of their work and to be role models for the rest of the care team and staff.
• Work collegially with other medical disciplines/mid-level providers, including sharing patient care and after-hours call.
• Work collegially with the support and administrative staff in a positive, constructive manner.
• Attend GPH staff meetings and other meetings as directed/requested by the CMO.
• Participate in GPH activities such as health fairs, CME activities, and community events.
• Comply with GPH mission and values statement, and codes of conduct.
• Follow GPH policies, personnel policies and established patient protocols, not otherwise addressed in Employee Handbook.

STAFF EXPECTATIONS:

• Support and show gratitude to all coworkers.
• Agree to ask for help when needed and ask questions to learn; be willing to grow in your role and position at GPH.
• Be part of the solution.
• Believe and participate in change and be willing to engage in improvement process.
• Model effective teamwork and collaborative communication.
• Provide respectful feedback (in a private setting) when encountering conflicts; ask for help from supervisor as needed.
• Understand and value that everyone’s role is important and contributes to the whole organization.
• Be willing to learn, cross train, and share knowledge.
• Model positivity.
• Understand body language matters.
• Forgive and learn from failure.
• Agree to be flexible and adapt to organizational changes.
• Be mindful of challenges and burdens other colleagues may be facing and be kind.
• Honor and appreciate all forms of diversity.