This role is located Onsite and requires availability for either our 7:00 AM - 3:30 PM or 3:30 PM - 12:00 AM shifts.

Founded in 1985, SelectQuote provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships.

SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to achieve improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

Job Summary:

Are you someone who conveys courtesy, respect, enthusiasm and positive attitudes in work situations? The Pharmacy Fulfillment Technician (PFT) is responsible for adhering to state and federal regulations in the performance of pharmacy-related data entry and patient registration activities. The PFT is responsible for resolution of third-party rejects and responding to high-volume customer inquiries, working under direct supervision.

This position follows standard operating procedures and performs duties in accordance with SelectRx policies and procedures. The PFT is also responsible for using pharmacy systems to obtain patient and drug information. The PFT runs automated machinery required to pre-sort and package medications in support of the fulfillment site production process.

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities.

Duties/Responsibilities:

• Using SelectRx prescription data entry procedures and guidelines, processes new patient registration by entering data into the Pioneer system
• Handle patient prescription requests within HIPAA guidelines and enter refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes)
• Resolves all data entry related exceptions
• Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control
• Count and fill prescriptions, affix labels, pack and ship
• Clean and help maintain machinery and keep the work area orderly
• Resolve Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements
• Provides assistance to Pharmacists by identifying and communicating issues to senior level staff as appropriate
• This individual is responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook. The position may be requested to perform job-related tasks other than those stated in this description as directed by the Pharmacist-in-Charge

Required Skills:

• Basic level PC skills
• Intermediate level keyboarding skills (at least 35 WPM, touch typing, formatting documents)

Education and Experience:

• Preferred to have at least 1-year experience in a retail pharmacy, fulfillment or
  call center environment as a Pharmacy Technician
• Must have current Pharmacy Technician license or certification and maintain an active Pharmacy Technician Certification
• High School diploma or equivalent

Physical Requirements:

• Prolonged periods of standing and sitting throughout the shift.
• Ability to push, pull, lift or carry items weighing up to 40 pounds.

Benefits:

It's an exciting time to join SelectRX, a subsidiary of SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree. SelectRX strives to be a one-stop-shop for Senior Health Information needs, including Medicare Plan Benefits, Healthcare Literacy, Value-Based primary Care, Prescription Drug Management and Patient Engagement.

Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.