Personal Fitness Manager Job at NexGen Fitness
NexGen Fitness is bringing its unique approach to fitness to Nichols Hills, Oklahoma. NexGen Fitness offers upscale personal training done in private suites, with separate equipment and dedicated personal trainers for each client. As we get set to open we are looking for a proven leader to join our team as Studio Manager. We seek a hard-working self-starter who not only has a love for fitness, but also excels at leading a team and providing excellent customer service. Our teams are made up of individuals who share our passion and vision of changing lives through fitness. We are looking for someone who is not just seeking a job, but rather a career impacting the lives of our clients and staff members, and who understand the potential for growth that exists, including potentially owning their own studio.
Don’t miss out on this unique opportunity to be a part of the next wave of new NexGen Fitness studios that will be opening nationwide. Please visit www.NexGenFitness.com for more information about who we are and our vision.
Who you are:
· Management experience in a customer service-oriented industry preferred.
· Proven track record of meeting or exceeding sales goals.
· Ability to manage a team to ensure consistency and brand standards across client interactions.
· Positive and energetic mindset that is contagious.
· Fitness industry experience preferred.
· Personal Training certification preferred/will be required upon employment.
What you can expect from NexGen Fitness:
· Salaried position
· Paid time off
· Generous bonus potential
· Rewarding career helping people improve their health
· Free training suite access
· Fun, upbeat work environment
· Opportunity for advancement
MANAGER RESPONSIBILITIES
● Minimize overhead and play a major role in growing the business
● Personal training - Train a minimum of 45 sessions / week or equivalent. Continually communicate with clients and inquire about their workouts, results, etc.
● Train free sessions.
● Sales - You are responsible for all free session sales. We will limit the additional hours whenever possible. However, there may be occasions when you are expected to stay late or leave and come back to handle free sessions or to help out when we are under-staffed.
● Networking - Attend chamber meetings, BNI meetings, and other networking functions. Meet with chiropractors, physical therapists, doctors, other local business professionals, etc.
● Following up with leads - Organize and track all leads. Every walk-in form, phone consultation form must be neatly organized. All leads are entered in spreadsheet immediately. You are expected to continually follow up with leads and take detailed notes. You are expected to fully exhaust every lead and provide the accountability they need to come in and experience what makes us different.
● Taking and entering payments into software
● Entering and tracking attendance
● Setting and monitoring trainer schedules – Set and maintain the work schedule for all trainers. You are responsible for making sure all sessions are covered, and are expected to cover any sessions otherwise unassigned. The schedule for each month needs to be complete by the 15th of the preceding month.
● Perform and enter all assessments - Perform all assessments during shift and enter them in. This may be delegated to trainers, but the Manager is responsible for logging good records. Delegations should be communicated in the daily reports.
● Review Workouts – Check trainer workouts to ensure NexGen quality. This information helps you provide valuable feedback for staff development and keeps you apprised of client progress.
● Provide consultation with clients to develop cardio and diet plans as appropriate. This may also be delegated to trainers, but the Manager is responsible for logging good records. Delegations should be communicated in the daily reports.
● Cleaning - May delegate, but the studio needs to be spotless at all times.
● Shopping for supplies – We will do weekly shopping for supplies, water, etc… It is your job to keep on top of what is needed before it runs out. You will also be responsible for getting fresh apples and bananas in the basket for clients. If you pay for anything make sure to keep the receipt so we can reimburse you.
● Monitoring and performing equipment repairs as needed.
● Training staff - It is your responsibility to learn and master the NexGen personal training style and teach this style to all new hires as well as reinforce it with all staff. It is crucial that you are extremely detailed in this area, and it is critical that you model all expectations.
● Staff meetings - Prepare for and lead bi-weekly staff meetings. Business updates / areas we are doing well in / areas that need improving. Spend time going over new exercises and have trainers participate in meetings.
● Ongoing Communication with Trainers – Maintain constant contact with staff to keep everyone apprised of client needs, requests, renewals, etc. This information will be the basis for the Nightly and daily reporting.
● Nightly and daily reporting – Every day it’s expected that you will send a daily summary of numbers and whatever reports we require as we continue to grow.
● Maintaining a high end brand – As a part of leadership you’re expected to help maintain brand standards that differentiate us from other experiences. Always promote NexGen and the NexGen trainers at all times. This includes videoing for social media posts, working out at NexGen (and posting about it!), and talking highly of your staff and other studios. The little things – attention to detail, enthusiasm, scented towel service, flavored water and other extras are not optional; they make the difference.
● In studio promotions - Help organize client of the month articles, cardio contests, client challenges, train the trainer, etc.
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Experience level:
- 3 years
Shift:
- 8 hour shift
Ability to commute/relocate:
- Oklahoma City, OK 73116: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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