PCB Manufacturing
Scope:
An Inside Sales Representative will develop and maintain open communication with Customers, Outside Sales Force, and APCT Production Teams concerning all aspects of the customer's engagement with APCT.
Essential Job Function:
- Quote PCB’s from drawings or information supplied.
- Follow up on daily quotes.
- Book and maintain orders.
- Maintain accurate order entry.
- Generate and accurately interpret reports.
- Resolve issues concerning manufacturability of products.
- Coordinate with manufacturing to resolve on-time delivery.
- Coordinate with Quality Team pertaining to customer concerns and quality issues.
- Collaborate with front end engineering to ensure accurate and timely product release.
- Develops, solicits, and closes new accounts with or without the assistance of outside sales.
- Manages various customer inquiries in respect to engagements with APCT.
- Maintain a safe, neat and orderly work area.
- Complete all internal departmental documentation accurately.
- Perform other tasks assigned by management.
- Work closely with clients to develop relationships, understand their needs and solve issues
Essential Qualifications:
- Understanding of customer and industry requirements.
- Ability to work in a fast paced, high pressure environment.
- Ability to prioritize multiple tasks.
- Ability to work both independently and in a team environment
- Excellent communication skills with an emphasis on customer service and telephone communication techniques.
- Proficient computer skills with the ability to learn new software.
Education and Experience:
- High school diploma or equivalent.
- Five or more years’ experience working in an inside sales environment, preferably in the PCB industry.
* Experience quoting flex, rigid-flex, rigid, and military project a plus APCT Inc., is an Equal Opportunity Employer
APCT, Inc. is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law (EEOC).
Compensation: Exact compensation may vary based on skills, experience, and location.
About APCT, Inc.
APCT is a leading manufacturer of high reliability printed circuit boards. The company features 4 total manufacturing sites: Santa Clara, our headquarters located in the heart of the Silicon Valley; 2 in Southern California and 1 in Wallingford, Connecticut. At this time, the company is viewed as over $100 Million; 180,000 sq. ft. of manufacturing space with over 480 employees, making APCT one of the largest privately held printed circuit board manufacturers in North America. Visit us! https://www.apct.com/
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Shift:
- Day shift
Work setting:
- In-person
- Office
Experience:
- Customer service: 2 years (Preferred)
- PCB: 1 year (Preferred)
- ERP systems: 1 year (Preferred)
- Quoting: 1 year (Preferred)
Work Location: One location
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