We work hard to make Acclara a great place to work. Our people are our greatest assets, and we encourage employees to grow and develop, assuming greater responsibilities and leadership roles.

JOB SUMMARY
The payment specialist is responsible for manually posting high volumes of insurance and patient payments and adjustments. In addition to manual payment posting the payment specialist will be responsible for posting zero pay insurance denials and processing electronic remittance. This position requires the ability to work independently, accomplish goals, excellent customer service and communication skills, creativity, patience and flexibility. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks under minimum supervision in a moderately fast paced environment. May lead and direct the work of others. Payment specialist reports to the Support Manager.

RESPONSIBLITIES FOR PAYMENT POSTING SPECIALIST

Core responsibilities include but are not limited to the items listed below:

• Reconcile 835 files and ERA records.
• Identify errors during posting and research for proper resolution
• Complete the posting of all payments and non-payments daily
• Post contractual adjustments when necessary
• Identify and transfer balances to patient responsibility
• Responsible for balancing batches assigned daily
• Interpret, evaluate and clarify research requests to determine potential payment issues
• Other duties assigned

SKILLS FOR PAYMENT POSTING SPECIALIST

• Excellent Verbal and Written Communication Skills
• Outstanding Listening Skills
• Knowledge of insurance industry and medical terminology
• Full Understanding of HIPAA Regulations
• Full Understanding of PCI Regulations
• Reliable Attendance Record
• Good Problem-Solving Skills with high degree of accuracy
• Ability to Learn / Stay Abreast of Relevant Policies
• Able to utilize multiple systems
• Ability to Type a Minimum of 50 wpm
• Detail Oriented and Well Organized
• Ability to Perform Under Pressure in a Calm Manner
• Excellent Math Skills
• Microsoft Office Suite (Word, Excel and Outlook)
• Positive and Team Player Attitude
• Flexible
• Must be able to read debits and credits on accounts and take necessary action to resolve

REQUIREMENTS FOR PAYMENT POSTING SPECIALIST

• High School Diploma or equivalent
• Must have full understanding of payment processing, basic healthcare revenue cycle operational processes and well developed inter-personal skills.

COMPETITIVE PAY AND BONUS OPPORTUNITIES AVAILABLE

Acclara is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.


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