Patient Service Representative Job at Primary Care of Western New York
Are you looking for long-term job security in a thriving, fast-paced private medical practice?
Primary Care of Western New York is one of the largest Family Practices in the Buffalo region. Our dedicated teams deliver excellent care that places the patient at the forefront of everything we do. We currently have five locations throughout WNY, with office located in: Williamsville, Kenmore, Lancaster, Amherst, and Wheatfield.
As we continue to grow, we are looking to add a qualified, full time Patient Service Representative's to our team. Great telephone etiquette, excellent attendance and a positive attitude are a must for this position! The primary location for this position will be our Lancaster office with the ability to travel to at least one other site (as needed) . The schedule consists of primarily day shifts, with 1 evening per week along with an occasional Saturday morning. Compensation rate based on experience.
Primary Functions:
- Assure highest level of patient satisfaction
- Answer a high volume of phone calls
- Verify patient’s demographic information
- Schedule appointments using Medent EMR
- Collect co-pays
- Communicate with Providers, Nurses and Billers
- Experience with Medent EMR is a plus!
Benefits include:
- Employer-paid Health Insurance
- Dental and Vision Coverage
- Health Savings Account
- Long- and Short-Term Disability Coverage
- 401K Plan with Employer Matched Contribution
- Holiday Pay and Paid Time Off
- Referral Program
Become a part of our growing team today!!!!
Job Type: Full-time
Pay: $18.00 - $19.80 per hour
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
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