Why CLS Health?

CLS Health, formerly Clear Lake Specialties, is revolutionizing outpatient health care with a patient-centric, technology-enabled model that seamlessly integrates digital health and in-person care.

We are a mission-driven organization that is ecstatic about the work we do on a daily basis. We're open, collaborative, and persistent in the pursuit of our goal, all while maintaining humility and low ego. We believe that people with a variety of backgrounds and experiences provide the best opportunity for innovation and that the community we're building is bigger than any one person.

We are Looking for:

Someone who is an experienced Patient Service Representative for a multi-specialty medical practice. The Patient Service Representative provides services for new and returning patients, coordinates financial responsibilities, and ensures that patient is able to be seen in a timely fashion by verifying patient’s information is up to date. Communicates with patients if there have been any changes.

Duties and Responsibilities

• Welcomes patients and visitors in person; answering calls and referring inquiries
• Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person.
• Keeps patient appointments on schedule by notifying the provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Ensures availability of treatment information by filing and retrieving patient’s records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Pre-registers patients by obtaining patient demographics and insurance information when necessary.
• Applies the policies of the clinical entity to schedule appointments.
• Performs related duties as required.

Requirements:

• High school or equivalent
• 2 years customer service and/or clinical experience

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Webster, TX 77598: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Medical office experience: 1 year (Required)
• Customer service: 1 year (Required)
• Medical terminology: 1 year (Required)

Work Location: One location

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