Patient Care Coordinator Job at Serenity Healthcare
Patient Care Coordinator
Customer Care-Serenity Healthcare
Serenity Healthcare is a mission driven company that is centralized around the quality of care for our patients. As a Patient Care Coordinator, you have the opportunity to make a positive impact as a first point of contact and provide a new sense of hope for many individuals by connecting them with lifesaving treatments! With treatments that are provided in spa-like clinic settings, we offer a world-class experience that is revolutionizing Healthcare.
Responsibilities
Your primary responsibility in this role is to connect communities to life saving treatment options that Serenity provides. This requires you to engage in delicate conversations through active and reflective listening, empathy, and a positive attitude. You will also be expected to act as a liaison between established patients and their provider with any requests they may need pertaining to their care (Record information into EMR systems, schedule appointments, request medication refills, etc.).
Position: Flexible shift options
Office Hours: 6am-8pm M-F and 7am-7pm on Saturdays
Important Note: This is an on-site position in the Ponte Vedra area.
Benefits
- Paid Time Off
- 10 Major Holidays Off
- Fast-paced office setting
- 401k
- Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
- Never work a Sunday
- Rewarding and fulfilling career
Qualifications
- High School Diploma/ GED.
- Proven experience in a high-volume customer service industry (Retail, Travel and Hospitality, Restaurant, Food, and beverage, Contact centers, etc.)
- Excellent verbal and written communication, basic math skills.
- Previous experience working with computer-based information systems.
Apply now at https://www.serenityhealthcare.com/careers/ or send in your resume to careers@serenityhealthcare.com.
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