With 22-MD discover a world of beauty and rejuvenation at our Cottonwood Heights, Utah plastic surgery center. Our team of highly skilled plastic surgeons and supporting staff at 22 Plastic Surgery and Spa MD is growing and we are looking for experienced professionals to assist our surgical patients through their plastic surgery journey. As a Patient Care Coordinator, you will interact with clients daily as well as coordinate practitioner schedules. Additionally, you will assist with various administrative functions including answering phones, processing patient payments, updating client files, and will also be involved with our consultation and sales process.

Job Summary:

The Patient Care Coordinator (PCC) represents our Medspa/Aesthetic Center. This person is responsible for creating a positive first and last impression with patients. They must possess excellent communication skills and conduct effective and informative client consultations based on the needs and objectives of the patient. The PCC is responsible for promoting the medical practice products, procedures and services through education, patient outreach, and strong skills in consultative selling. The role of the PCC is to achieve business growth through sales of treatments, procedures and products, meeting and exceeding goals of the physicians and implementing strategic plans that meet the needs of the customer.

Must be articulate, personable and possess excellent written and verbal communication skills.

• Enjoy working with people and have experience in a consultative sales environment.
• Sound listening and customer service skills.
• Customer Intake and Client management experience
• Inventory Management
• Office support skills (Management & Clinical)
• Computer Skills
• Must be a team player with a positive attitude.
• Professional appearance and matching behavior is key.
• Willingness to succeed and grow individually as well as part of a team.
• Absolute confidentiality and HIPAA compliance, as outlined in our confidentiality policy, in all matters pertaining to both clients, colleagues and the business.
• Ability to work independently.
• Availability to work 40 hours per week, M-F 1st & 3rd Saturday availability

Education and Experience Requirements:

• Previous medical experience working in an aesthetics, plastic surgery, or cosmetic dermatology practice.
• Must have the ability to understand the goals of the practice and work to create the plan of action to obtain the goals independently and with the physicians
• Professional experience and attitude with the ability to relate well with patients, physicians, employees and other professionals.
• Strong business acumen and superior organizational skills
• Must have the ability to handle confidential issues
• Dedicated to the vision and practice goals

Benefits:

Full benefit package

401k matching

Medical, Health, Dental, Vision

PTO

Beauty Budget