Job Title: Patient Access Services Supervisor

Department: Patient Access Services

Shift: Day Shift

Location: Hybrid/Oceanport, NJ

About RWJBH/Rutgers:

RWJBarnabas Health is the most comprehensive health care delivery system in New Jersey, with a service area covering five million people. The system includes eleven acute care hospitals Clara Maass Medical Center in Belleville, Community Medical Center in Toms River, Jersey City Medical Center in Jersey City, Monmouth Medical Center in Long Branch, Monmouth Medical Center Southern Campus in Lakewood, Newark Beth Israel Medical Center in Newark, RWJUH- New Brunswick, RWJUH- Somerset in Somerville, RWJUH- Hamilton, RWJUH- Rahway and Saint Barnabas Medical Center in Livingston; three acute care children s hospitals and a leading pediatric rehabilitation hospital (Children s Specialized Hospital), a freestanding 100-bed behavioral health center, trauma centers, a satellite emergency department, ambulatory care centers, geriatric centers, the state s largest behavioral health network, comprehensive home care and hospice programs, fitness and wellness centers, retail pharmacy services, a medical group, multi-site imaging centers and an accountable care organization. RWJBarnabas Health is New Jersey s largest private employer with more than 33,000 employees, 9,000 physicians and 1,000 residents and interns and routinely captures national awards for outstanding quality and safety.

Job Summary:

The Supervisor of Patient Access Services supervises and coordinates personnel to ensure accurate and timely clearance of scheduled/unscheduled patients. He/she will be responsible for maintaining an adequate productivity level, ensuring all processes and functions involved in the registration of patients (collection of patient information) and financial clearance activities are performed accurately, completely and timely to limit financial risk. In addition, the Supervisor will perform employee reviews.

Job Requirements:

• High School Diploma required
• Bachelor s Degree or Business experience or equivalent preferred
• Minimum of 5 years of Patient Access experience and 3 years of leadership experience preferred
• Knowledge in all aspects of registration, Insurance Verification, Authorization requirements, Non-Federal and Federal billing regulations, and state programs such as Charity Care.
• Experience in Patient Accounting, Patient Access, or Patient Financial Services preferred
• Prior Supervisory experience preferred
• Organizational ability, team management and leadership skills
• Excellent knowledge of healthcare payer reimbursement and registration process
• Excellent problem solving and analytical skills
• Prior experience in managing admission/registration resolution
• Excellent verbal and written communication and interpersonal skills
• Hybrid/Oceanport, NJ - Onsite as needed

Hours:

• Monday - Friday
  • Hours vary as business needs require
• Possible weekend and holidays coverage required

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

#PatientServices #PatientAccess #Supervisor

We offer a great work environment, competitive rates and excellent benefits, including:

Medical/Dental/Vision plans
401 (k)
Vacation/Personal/Holiday/Sick Time Off
Short & Long Term Disability
Basic Life & Accidental Death Insurance
Tuition Reimbursement
Health Care/Dependent Care Flexible Spending Accounts

RWJBarnabas Health is the most comprehensive health care delivery system in New Jersey and the state s second largest private employer with more than 32,000 employees, 9,000 physicians and 1,000 residents and interns. The system includes eleven acute care hospitals, three acute care children s hospitals and a leading pediatric rehabilitation hospital (Children s Specialized Hospital).