Patient Access Service Rep Job at MARS Solutions Group
Job Title: Patient Access Service Rep
Duration: 3+ months with possibility of extension
Location: 840 N 87TH ST, Froedtert Surgery Center, Milwaukee, WI 53226
Job Schedule:
M-F 08:30AM-17:00PM CST to start / 05:30AM – 14:00PM CST when current PASR goes out on surgery leave
Responsibilities:
- The Patient Access Service Rep (PASR), follows client’s Performance Excellence Customer Service Standards.
- Greets and arrives patients.
- Verifies and updates demographic information.
- Collects monies for copays, supplies, and services rendered.
- Balances daily cash collections.
- Obtains patient signatures.
- Assists patients with ancillary appointment scheduling and forms.
- Schedules, cancels, and reschedules patient appointments.
- Answers and directs telephone calls.
- All other duties as assigned.
Top qualifications:
1. Customer service
2. Ability to work independently after being trained.
3. Flexibility with schedules
Skills:
- A minimum of two years of prior experience as a receptionist/assistant or related field is required.
- Effective communication skills, oral and written required.
- Ability to multi-task. Strong proactive organizational skills a must.
- Must have excellent customer service skills.
- Must be proficient in Microsoft Outlook and Word.
- Knowledge of medical terminology and EpicCare is preferred.
- Proficiency in Microsoft Excel is preferred.
- Previous experience in a healthcare setting is preferred.
Education:
- High School diploma or equivalent is required.
Job Type: Contract
Salary: $13.50 - $18.00 per hour
Benefits:
- Health insurance
Healthcare setting:
- Ambulatory surgery center
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Milwaukee, WI 53226: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
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