Patient Access Representative, Emergency Dept Access Service Job at RWJBarnabas Health
RWJBH is seeking a Patient Access Representative in the Emergency Dept Access Service for our New Brunswick campus. This is a full-time, evening position (40 hours/week). Please note this position will work 7:00 am - 3:30pm and requires rotating weekends and holidays.
Requirements/Qualifications
- Some post high school education preferred
- A minimum one-year prior healthcare insurance experience required
- Candidates' interaction with patients, providers, and other healthcare facilities is very often the first point of contact and impacts repeat visits, patient satisfaction and revenue
- This role exemplifies warmth, patient engagement, and professionalism while functioning as a member of an integrated team to ensure patient needs are met
- The efficiency of getting it right the first time, while giving great customer service is an essential function of this job
- Ensures accuracy and thoroughness in all patient data collection and information processing activities is a core competency of this role
- Supports Departmental policies, practices, and initiatives, plus organizational goals
- Participates in creating a positive environment for patient and colleague satisfaction
RWJBarnabas Health is an
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