Patient Access Liaison 2 (Clerical Office) - NHMP Norwalk Oncology - Norwalk, CT Job at Nuvance Health

Nuvance Health Norwalk, CT 06850

Title: Patient Access Liaison 2 (Clerical role) with NHMP Norwalk Oncology - Norwalk, CT. 40 hours per week, Monday - Friday, 8 hour shifts, 8:30am - 5:00pm.

  • Required: Bachelors Degree with a minimum of 6 months job-related experience, or an Associates Degree and 2 years job-related experience.
Summary:
Responsible for all accountabilities of the Patient Access Liaison 1. Provides functional guidance to staff. Performs registration and admitting functions, and communicates information on financial obligations to both in-patients and out-patients to ensure a "one touch" registration/scheduling experience. Provides estimates for services when appropriate. Receives and processes patient financial liability payments.

Responsibilities:
1. Performs all responsibilities of the Patient Access Liaison 1 position.

2. Communicates all information pertaining to the patient's financial obligations, including but not limited to: co-payments, deductibles, in- and out-of-network responsibilities, referrals and authorizations.

3. Completes all admitting functions including bed management responsibilities utilizing the bed management application (ED only).

4. Ensures that proper selection of insurance, plan type, prioritization, pre-certification and billing address are assigned in the system utilizing a broad knowledge of insurance as well as regulatory and contractual compliance.

5. Responsible for the collection of co-payments, deductibles, in- and out-of-network responsibilities and self pay balances. Requires an understanding of payor requirements and state and federal collection laws and regulations.

6. May provide functional guidance to Patient Access Liaison 1 employees.

7. Facilitates in gathering accurate patient billing information.

8. Performs collections of patients with outstanding accounts receivable. Accurately estimates the patient liability (copayments, deductibles, coinsurances, deposits, etc. via obtaining accurate demographic and financial information).

9. Receives and processes patient payments. Maintains necessary petty cash to properly service and receive payments.

10. Answers patient inquiries regarding their liability and able to explain the variables involved.

11. Properly receipts and forwards all copies of patient payment receipts posting to the patient’s account in appropriate system.

12. Performs end of day duties closing and reconciliation duties in appropriate system and reconcile deposit slips.

13. Fulfills all compliance responsibilities related to the position.

14. Performs other duties as assigned.

Other information:
Required: Bachelors Degree with a minimum of 6 months job-related experience, or an Associates Degree and 2 years job-related experience.

Basic MS Word & MS Excel. Customer service and organizational skills.

Minimum Experience: six months

Desired: National Association of Healthcare Access Mgmt (NAHAM) certification.

Location: Norwalk-34 Maple St

EOE, including disability/vets.

Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.


Please Note :
clarksqn.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, clarksqn.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.