The PSM is responsible for assisting the assistant manager and store manager in exceeding customer expectations and maximizing profitable sales.

RESPONSIBILITIES Responsibilities include but are not limited to: Supervision • Assisting the assistant manager and store manager in supervising store AutoZoners; assigning, directing and coaching to ensure the completion of assigned tasks during assigned shifts • Assuming responsibility for the store operation and effectively leading during assigned shifts in the assistant manager’s and store manager’s absence • Training and developing Store AutoZoners during assigned shifts • Communicating AutoZoner issues and concerns to the assistant store manager and/or store manager in a timely and confidential manner • Providing feedback regarding AutoZoner performance to the assistant store manager and/or store manager; preparing or assisting in the preparation of corrective action reviews Customer Service • Motivating Store AutoZoners during assigned shifts to provide WOW! Customer Service • Assisting customers in finding parts and products using the electronic or paper catalogs • Addressing customer concerns and resolving them with a goal of turning a complaint into a compliment • Operating cash registers and following established cash handling duties, including but not limited to deposits, petty cash and lane accountability • Assisting the commercial department (as applicable) in servicing commercial accounts and making deliveries as promised Operations • Completing and delegating store merchandising tasks, including but not limited to stocking the store in a timely and accurate manner • Processing returns and managing inventory effectively AutoZone Job Description September, 2010 • Conducting opening and closing procedures, reporting any discrepancies to assistant store manager, store manager, district manager and/or loss prevention • Ensuring compliance with established policies, procedures and legal requirements • Ensuring all loss prevention procedures are followed • Maintaining sales productivity, store appearance and merchandising standards; setting the example and directing other AutoZoners accordingly • Performing other related duties as required

Job Types: Full-time, Part-time

Pay: From $17.85 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Ability to commute/relocate:

• Fresh Meadows, NY 11366: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service (Preferred)

Work Location: In person

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