To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.

• Performs customer service functions; answers incoming telephone calls; provides assistance and information related to department programs, activities, procedures, forms, fees, or other issues; distributes activity schedules, registration forms, or other documents; responds to routine questions/complaints, researches problems, and initiates a resolution; light office maintenance; light janitorial duties.

• Receives moneys in payment of program/activity fees, deposits, or other fees/services: records transactions and issues receipts; forwards revenues as appropriate.

• Maintains current schedule of all activities in the recreation center; processes athletic field permits; reserves use of meeting rooms, pavilions and/or other facilities by individuals/groups or for scheduled activities; updates and posts activity schedules and room reservation schedules.

• Using the appropriate recreation computer software, registers individuals to participate in recreational programs/classes or utilize recreational facilities; reviews registration forms, applications and insurance certificate for use of facilities; collects appropriate fees; assists in creating participant rosters for each activity; maintains records of program registrations.

High school graduation or equivalent. Excellent customer service skills, relevant front desk experience. Comfortable using computers. Working knowledge/experience with Microsoft Office and Rec Trac software preferred.

Work Schedule: Varies Monday through Sunday, up to 25 hours a week; schedule may include evenings, weekends, holidays, and rotating shifts. This position will be required to work select events on nights and/or weekends.

The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.