PARKING VALET ATTENDANT Job at Hard Rock International (USA), Inc.
Overview:
As a Parking valet attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create wow memories they will carry with them far and beyond their stay with us. Qualifications:
MINIMUM REQUIREMENTS:
PREFERRED:
The Mirage Las Vegas is the first mega resort to ever grace the Strip. A Four Diamond award-winning hotel with 3,044 rooms impeccably outfitted to provide the complete luxury experience. The world-famous Mirage volcano sets the tone for guests to explore the wonders within. The Mirage features a worldly selection of fine and casual dining venues. From American dishes at STACK and California Pizza Kitchen, contemporary Asian dining at OTORO, to Italian wines and cuisine at Costa and world-class wagyu steaks at Tom Colicchio’s Heritage Steak. A premier entertainment destination, The Mirage plays host to the award-winning The Beatles™ LOVE™ by Cirque du Soleil®, a breathtaking tribute to one of the most influential bands in history. The Mirage also plays host to LIMITLESS, its newest magic show starring Shin Lim, the only person ever to win ‘America’s Got Talent’ TWICE. Steps away from the casino is 170,000 square feet of flexible meeting rooms, boardrooms and convention space that can be customized to meet every want and need. The casino boasts 2,300 slot machines, 20 table games and a VIP room. Treat yourself to a hot stone massage, manicure/pedicure, body or hair treatment at the onsite spa and salon. For more information, visit us online at www.mirage.com or follow us: Facebook: The Mirage Hotel and Casino, Twitter: @TheMirageLV, Instagram: @themiragelv.
Responsibilities:
PRIMARY PURPOSE:
As a Parking valet attendant, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create wow memories they will carry with them far and beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Warmly greet all arriving guests at the Valet Entrance while providing courteous, efficient, and enthusiastic valet parking services
- Collect a vehicle claim check and retrieve the guest’s vehicle for their departure
- Accommodate guests requiring special assistance and aid
- Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance
- Assist in regulating the movement and flow of vehicles to avoid traffic congestion
- Answer guest questions about hotel registration, restaurants, events, activities, and attractions
- Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty
- Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation
- Assist bell persons with the movement of luggage as necessary
MINIMUM REQUIREMENTS:
- Work varied shifts, to include weekends and holidays
PREFERRED:
- High school diploma or equivalent
- Two (2) years of experience working in a service‐related positions
- Experience working in a similar resort setting
- Bilingual
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