Outreach Case Worker/Refugee Navigator (Time-Limited)-OPEN UNTIL FILLED Job at Salt Lake County
Job Description:
The successful candidate will connect older adult refugees and families to services and resources that help them explore options, assist with independent living, and provide information about health care benefits and fraud prevention. The successful candidate will be required to sign a Notice of Appointment for Time Limited Merit Exempt Employee, which must be renewed annually.
JOB SUMMARY
Provides County-wide information, assistance, and access to Aging Services and community rsources for older adult refugees. Assesses, implements, coordinates, follows up, and evaluates options and services to meet clients' needs.
MINIMUM QUALIFICATIONS
Bachelor's degree from an accredited college or university in a Human Services field, Social Work, Sociology, Psychology, or other closely related field; OR an equivalent combination of related education and experience.
Due to the nature of this position, the successful candidate must pass a required pre-employment background check.
ESSENTIAL FUNCTIONS
- Provides information and assistance to older adult refugees seeking access to services. Consults with clients and families regarding service eligibility requirements.
- Responds daily to telephone, on-site visits, and walk-in inquiries and concerns relating to health and well-being including emergency or potentially life-threatening situations.
- Makes referrals as appropriate for comprehensive assessments such as overall health, environment, and formal and informal support status, and annual reassessments for eligibility for homebound older adults seeking Meals on Wheels or other services.
- Advocates for older adult refugees needing assistance by linking them to services.
- Provides follow-up to assist older adult refugees to meet identified goals in their plan of care.
- Coordinates appropriately to ensure customer safety including contacts with Adult Protective Services, Law Enforcement, Fire Department, Mobile Crisis Outreach Team, and other agencies as needed.
- Develops and maintains working relationships with community partners who provide services to older adult refugees.
- Attends community activities and provides information and education related to services for older adult refugees.
- Maintains a waiting list for services for potential clients following established procedures.
This position is open until filled. We will review resume's as they come in.
Additional Information:This is a Time Limited position. Time-Limited employees serve for a maximum of three (3) years. They are exempted by law from the rights of a merit employee and work at the will and pleasure of the hiring agency.
The successful candidate will connect older adult refugees and families to services and resources that help them explore options, assist with independent living, and provide information about health care benefits and fraud prevention. The successful candidate will be required to sign a Notice of Appointment for Time Limited Merit Exempt Employee, which must be renewed annually.
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