Acara Solutions is looking for Operations Specialist for our Client located in Boston, MA

• Operations Specialist is responsible for the global processing, balancing and reconciling of custody positions related to dividend interest payments.
• Activities include instruction receipt and authentication, entry instruction and verification (dual controls).
• Collects global client's dividend and interest Income payments
• Verify information by validating payment advice received from local market against client receivable
• Attempt resolution of client entitlement issue internally
• Makes decision to repair or to contact sub-custodian or depository for resolution
• Escalate issue to manager when necessary
• Communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure.
• Generate custody/operations related systems reports in support of daily, weekly, and monthly management reporting
• Repair and resolve discrepancies in a timely and accurate manner keeping client informed
• Identify trends in payment repair including event level, sub-custody level and or market lever repairs
• Contribute to Division/ Firm process improvement activities through improvement of STP (straight through processing)
• Acquire and maintain knowledge of Division goals and business objectives; perform activities that support these goals
• Acquire understanding of full scope of Division and how specific function impacts the firm
• Repair and resolve discrepancies that impact client servicing in a timely and accurate manner
• Assist in activities that support the measurement of Client Service Standards
• Communicate professionally and constructively to effectively resolve all repairs with client payments in a timely and accurately manner.
• Effectively utilize clients internal systems to support client servicing deliverables

Pay and Benefits:

• The Salary for this position is $22.00 per hour (Max Pay rate).

Required Skills / Qualifications:

• Bachelors Degree
• Minimum 2 years of experience as Operations Specialist

Preferred Skills / Qualifications:

• Ability to identify, escalate and resolve a problem.
• Ability to communicate professionally through effective verbal and written skills.
• Ability to manage time efficiently and effectively.
• Organizational skills and detail oriented.
• Ability to multi-task.

Job Types: Contract, Temporary

Salary: Up to $22.00 per hour

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• Boston, MA 02210: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Payments: 1 year (Preferred)
• Banking: 1 year (Preferred)

Work Location: One location

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