Operations Manager - Red Lion Bellevue Job at Hilton Bellevue
The Red Lion Hotel Bellevue is currently seeking a driven, energetic, and ambitious Operations Manager. The hands-on position is responsible for the front desk and housekeeping operations, and is frequently working at the front desk.
Responsibilities Include:
* Ensure the smooth operation of the front desk and housekeeping departments on a daily basis.
*Communicates with housekeeping and front desk to ensure housekeeping coverage and rooms inventory is accurate and correct on a daily basis
*Monitors room rates and inventory, and adjusts when necessary
*Ensure guest satisfaction is consistently achieved
*Hires, trains, coaches, schedules, and evaluates employees
*Acts as the manager on duty, resolves guest concerns, responds to emergency situations, and may cover shifts in the case of being short-staffed.
*Ensures hotel policy and procedures are followed
*Follows budget guidelines and monitors compliance when purchasing and approving supplies
Qualifications Include:
* The ability to read, write and effective verbally communicate in English
*The ability to learn and use a computer property management system (Opera experience a plus)
*A working understanding of Microsoft Outlook and Office
*Analyze, interpret, and enforce established policies and procedures
*3+ years hotel rooms operations experience preferred (front desk and/or housekeeping)
*The ability to work a very flexible schedule, to include mornings, evening, weekends and holidays, as required.
Benefits Include:
*Medical, Dental , Vision insurance
*Life and LTD insurance
*Paid vacation, sick and holiday time
*401 (k) plan
*Meals provided
*Discount travel program
Apply online at www.wigproperties.com/careers or in person at 300 112th Ave SE, Bellevue, WA 98004
Wig Properties, LLC - Bell is an Equal Opportunity Employer M/V/F/D
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- Bellevue, WA 98004: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel: 3 years (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
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