Online Shipping Manager - Escondido Job at James Coffee Company
We are searching for an Online Shipping Manager!
Description
Duties and Responsibilities
- Plans and implements a shipping strategy by looking for ways to keep costs down and ways to make shipping as efficient as it can be
- Uses shipping software to accurately plan, package and ship online orders daily
- Looks for and identifies and issues with shipping I.E. rates, charging errors, etc. Ensures we are charging a good amount to cover the costs of shipping
- Responds to customer service emails daily
- Troubleshoots customer service issues independently and reaches out when help is needed
- Maintains stock inventory for all shipping materials and orders needed items in a timely manner
- Updates and confirms online inventory weekly
- Oversees all website issues and is always looking over the site to ensure accurate item descriptions, inventory and that items have current photos
- Asses when new Merch orders are needed and assists with ordering standard stock merch items
Benefits
- James Coffee pays 50% of medical insurance premium for all full-time employees
- Dental and vision coverage for all full-time employees
- Medical, dental and vision coverage available for eligible dependents
- Additional life insurance and accident insurance
- Paid time off
- Paid Maternity Leave
- Paid Parental Leave
- Free coffee at any location and a weekly bag of beans
Requirements
- Passionate about coffee
- 1+ years of warehouse or shipping experience preferred
- Experience with shipping and distribution supply chain and software preferred
- A flexible schedule and able to work 5 days/week - mainly business hours between 7 am and 3 pm
- Strong organizational skills and attention to detail
- Strong critical thinking and problem-solving skills
- Contribute to an inclusive work environment that respects the diversity of every colleague
- Effective oral communication skills and the ability to work as a team player
- Good time management skills
- Must be well-groomed, maintain good hygiene
- Possess standard basic math skills
- Be able to work in a standing position for long periods of time
- Able to reach, bend, stoop and frequently lift up to 50 pounds
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