ChristianaCare is currently seeking a full-time Office Assistant for our busy Pediatric Practice located on our Wilmington, DE campus.

Wilmington Pediatrics is part of the Wilmington Health Center and is staffed with physician residents, attending physicians and nurse practitioners.

Work Schedule:

• Monday through Friday, day shift with scheduled rotation to provide Tuesday evening (until 8:30PM) and Saturday morning (8:00AM-12:00PM) coverage.

Job duties & responsibilities:

• Schedules appointments.
• Answers multi line telephones and retrieves accurate messages.
• Manages front desktop.
• Collects payments according to insurance requirements.
• Applies ICD9 & CPT4 codes to encounter forms for billing purposes.
• Performs outreach calls for the team.
• Interacts between physicians, staff, and patients to provide accurate communication and customer service.
• Excellent time management skills, ability to multi-task, and prioritize work.
• Excellent written and verbal communication skills.
• Ability to build and foster professional relationships in a team environment.
• Performs other related duties as required.
• Responsible for all aspects of patient check-in for scheduled appointments
• Fax, scan, sort paperwork and other clerical/office related duties as assigned.
• Utilize and transmit information through our Electronic Medical Records.

Education Requirements:

• High School Graduate or GED required.
• Medical receptionist or medical assistant degree preferred but not required.
• Experience in a medical office setting or customer service environment is preferred but not required.

Are you a detail oriented, team player with fantastic customer service skills that thrives in a fast paced healthcare environment? If so, please consider applying for this position and upload your current resume at the time of application!

#L1 - CS1

EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.