New Patient Coordinator Job at The Inner You Counseling Center
The Inner You is looking for full and part time New Patient Coordinators to add to our team!
New Patient Coordinators ensure that all new patient referrals and services for returning patients are processed accurately and efficiently. Prior experience working in a medical office or similar environment required
Will be required to travel between all Rhode Island Inner You office locations (Warwick, Cranston, Johnston, Glocester & Cumberland)
Maintain a professional appearance
Proficient in Microsoft Excel and Word
Utilize multi-line phone system efficiently
Process all incoming new patient referrals and create electronic medical records
Distribute new patient packet and process all completed client forms
Confirm insurance for new/returning patients & communicate details as needed
Schedule intake assessments for patients with clinical assessors
Manage and input information regarding priority fill list
Maintain daily communication log on all referrals
Provide weekly/monthly referral reporting to management
Communicate with all assessors on rescheduled or cancelled intake appointments
Refer potential community relationships to the Clinical Directors
Crosstrain to perform administration office duties when needed
Any other duties relating to the business operation of the practice that may be assigned by the administration manager, clinical directors, or owners
Skills/Qualifications:
- High School Graduate (Bachelor’s preferred)
- Previous office experience preferred with some managerial background
- Customer Services skills/experience
- Ability to comprehend established office routines and policies
- Understand HIPAA and privacy practices
- Strong organizational skills and multi-tasked abilities
- Computer skills
Please include a resume and cover letter in your application.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Healthcare setting:
- Outpatient
- Private practice
- Telehealth
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Application Question(s):
- Are you applying for a Full Time (40 hours) or part time schedule?
Education:
- Associate (Preferred)
Language:
- Spanish (Preferred)
Work Location: One location
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